Medical Director - Family Medicine/Internal Medicine

Jayes Tech LLC•Phoenix, AZ

7d•Onsite

About The Position

This role serves as the primary liaison between Providers and all levels of employees within the organization. The Medical Director will assist with developing, coordinating, and enforcing clinical and operational policies and procedures, educating clinical staff on their rationale and the need for adherence. They will also aid in implementing the Patient Centered Medical Home model, including improving clinical workflows and patient satisfaction, and will teach and support the integrated care delivery model. Key responsibilities include supervising, monitoring, auditing, and evaluating providers, assisting with medical staff recruitment and interviewing candidates, and participating in the management of PTO, coverage, and schedule changes. The Medical Director will also help develop and coordinate diagnosis-related practices and care guidelines, manage all relevant standing orders, and conduct regular one-on-one meetings with providers to review organizational objectives, performance measures, and professional growth. Collaboration with Health Center Practice Administrators and other departmental leadership is expected, as is leading regular medical staff meetings at their health center. The role involves assisting in maintaining clinical coverage when needed, providing onboarding, orientation, and mentoring to new providers, and meeting regularly with the Chief Clinical Officer and other leaders to improve clinical care and processes. Facilitating the implementation of new projects and initiatives, monitoring compliance with regulatory requirements, and working with the Chief Clinical Officer on strategies to monitor provider performance expectations (access, productivity/revenue) and strategize corrective actions are also crucial. The Medical Director will partner with other specialty medical directors for consistency across service lines, provide input on the budget process for clinical departments, and offer proactive guidance to encourage best practices and exemplary behaviors among clinicians. They will also work with the People Services team to address escalated patient or staff concerns regarding clinical care. Ultimately, this role is responsible for the coordination and oversight of all medical care provided at each health center and ensuring the quality of services rendered, while also working to strengthen provider engagement and satisfaction.

Requirements

Medical Doctor, Doctor of Osteopathy or Advanced Practice Provider as appropriate for role
Three (3) years of clinical provider experience in a health care system with an excellent track record
Two years of experience working in a management capacity in a health care institution or agency strong preference for community health center/FQHC background
Proof of successful National Board completion or certification
Meets requirements of Medical Staff membership
Completion of an accredited United States residency program in: Internal Medicine, Family Medicine, Pediatrics, or OB/GYN as appropriate for the role. Advanced Practice Provider with training in family medicine.
Current license in good standing (If not in AZ must obtain before start date)
Valid unrestricted DEA certificate
Certification to perform cardiopulmonary resuscitation for the Health Care Professional (BLS) and AED through courses that follow the guidelines from the American Heart Association or Red Cross (cognitive and skills evaluations)
Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations
Demonstrated understanding of clinical methods and techniques
Ability to meet and deal effectively with all levels of staff, patients, professionals, and community partners
Communicate effectively and diplomatically with patients and personnel, both orally and in writing
Basic computer efficiency
Valid AZ driver’s license
Commitment to Adelante Healthcare mission, vision, and values
Competency in dealing with people of various cultures and social status

Nice To Haves

Master’s Degree or equivalent in Public Health Administration or related field preferred
Bilingual (Spanish/English) Preferred

Responsibilities

Serve as primary liaison between Providers and all levels of employee within the organization
Assist with developing, coordinating, and enforcing clinical and operational policies and procedures. Educates clinical staff on rationale and need for adherence to policies and procedures
Assist in implementing the Patient Centered Medical Home model including improving clinical workflows and patient satisfaction
Teach and support the care delivery integration model of care
Supervise, monitor, audit and evaluate providers
Assist with the recruitment of medical staff, including interviewing candidates.
Participate in management of PTO, coverage and schedule changes
Assist with the development and coordination of diagnosis-related practices and care guidelines.
Manage all relevant standing orders
Routinely meets with all providers one on one to review organization objectives, performance measures, professional growth and development
Work cooperatively with the Health Center Practice Administrators and other departmental leadership
Lead regular meetings of the medical staff at their health center
Assist in the maintenance of clinical coverage when needed
Provides onboarding, orientation and mentoring to all new providers
Meet regularly with the Chief Clinical Officer, and other leaders, to improve clinical care and processes
Facilitate implementation of new projects and initiatives
Monitor compliance with regulatory requirements
Work with the Chief Clinical Officer to provide/develop strategies to continually monitor provider performance expectations specific to access and productivity/revenue and to strategize corrective actions if expectations are not met
Partner with other specialty medical directors to ensure consistency across service lines
Work with the Chief Clinical Officer to develop/provide input on the budget process for all clinical departments
Provide proactive guidance that focuses on encouraging all clinicians to implement best practices and model exemplary behaviors
Work with the People Services team and other team members to address any escalated patient concerns regarding clinical care or staff concerns
Coordination and oversight of all medical care provided at each health center and for the quality of services rendered
Work to strengthen provider engagement and satisfaction