Medical Device Sales - Orthopedic Sales Associate

Arthrex Austin•Austin, TX

2d•Onsite

About The Position

This role is primarily responsible for meeting and exceeding sales objectives for the territory by representing Arthrex Austin, an independent agency authorized to sell Arthrex products. The associate will work with a sophisticated audience comprised of surgeons and healthcare professionals. The position involves increasing territory results through building and maintaining strong business relationships and developing and implementing sales strategies. The associate will communicate with current and new customer accounts regarding product updates, changes to the product portfolio, and educational programs. They will identify the needs of new prospects and develop appropriate responses, cross-sell additional products, and manage new product introductions. The role also requires addressing any problems that arise at the accounts and supporting compliance and principles of responsibility by maintaining confidentiality, protecting assets, acting with ethics and integrity, reporting non-compliance, and adhering to applicable laws and regulations. The associate will work with Sales Managers, receiving coaching, training, or mentoring, and transferring knowledge to peer Sales Representatives and Sales Associates. Maintaining training in sales skills, product features/benefits, and other critical business applications is essential. The role involves collecting competitive data and staying current on industry, customer, and competitive trends. Participation in sales meetings and professional association meetings outside of regular business hours is also required.

Requirements

Knowledge of orthopedic procedures and terminology as it specifically relates to Arthrex.
Knowledge of Operating Room protocols and procedures.
Proficient in Microsoft Office Suite.
Ability to learn a high level of technical information, anatomy and indications as it relates to surgery and procedures.
Strong written and verbal communication skills.
Excellent public speaking skills.
Ability to interact in a professional and courteous manner with clients, doctors, and staff at all times.
Ability to work collaboratively within a team as well as individually.
Highly organized and detail oriented in all assignments.
Strong follow through skills.
Ability to work independently and interact with all levels of management.
Accuracy, analytical skills and attention to detail are required.
Ability to handle sensitive and confidential information.
Ability to exercise good judgment and discretion.
Strong negotiation and closing skills.
Strong sense of urgency.
Strong multi-tasking skills; must manage responsibilities under strict deadlines.
Bachelor's degree required.
Demonstrated ability to relate to customers and constituents within the orthopedic/sports medicine market.
Required to maintain vendor credentialing for assigned territory.
Ability to remain calm and professional in a surgery/ operating room environment.
Must be able to travel within assigned territory as required.

Responsibilities

Meet and exceed sales objectives for the territory.
Build and maintain strong business relationships.
Develop and implement sales strategies.
Communicate with current and new customer accounts regarding product updates, changes to product portfolio, and educational programs.
Identify the needs of new prospects and develop appropriate responses.
Cross-sell additional products or manage new product introductions.
Address any problems that arise at the accounts.
Support compliance and principles of responsibility.
Work with Sales Managers by receiving coaching, training, or mentoring.
Transfer knowledge to peer Sales Representatives and to Sales Associates when needed.
Maintain training in sales skills, product features/benefits, and other critical business applications.
Collect competitive data and remain current on industry, customer and competitive trends.
Participate in and attend sales meetings and professional association meetings outside of regular business hours, as required.