Medical Device Repair Technician II

Medtronic•Plainfield, IN
•Onsite

About The Position

As a Service Center Repair Technician II, troubleshoot, repair, test, and document service activities for returned medical devices. The role calls for hands-on electromechanical troubleshooting experience, technical aptitude, and the ability to follow established procedures while meeting quality and documentation requirements. Work with electronic assemblies, circuit boards, and diagnostic test equipment to restore devices to operational condition and support patient safety and customer satisfaction. The position is located in Plainfield, Indiana, with a Monday–Friday schedule from 6:00 a.m. to 2:30 p.m. Overtime and weekend work may be required as business needs require. Hourly compensation starts at $25 per hour, and the position is eligible for a 5% annual bonus target. The posting also lists a U.S. salary range of $51,200 to $76,800.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of experience in electromechanical troubleshooting, repair, testing, or technical service activities.
  • Ability to read, write, and communicate technical information in English and accurately document service activities.

Nice To Haves

  • Experience using electrical test equipment such as digital multimeters, electrical safety testers, or hi-pot testers, or similar diagnostic equipment.
  • Experience interpreting technical documentation, service manuals, schematics, or work instructions.
  • Experience troubleshooting electronic or electromechanical systems at the board level.
  • Experience repairing medical devices, industrial electronics, telecommunications equipment, RF systems, or other complex electromechanical products.
  • Experience in a regulated manufacturing, service, or quality-controlled environment following documented procedures.
  • Experience handling circuit boards and electronic assemblies using proper electrostatic discharge (ESD) and product-handling practices.
  • Associate degree or technical certification in Electronics Technology, Biomedical Equipment Technology, Industrial Maintenance, Mechatronics, or a related technical discipline.
  • Experience performing complaint investigations, product verification testing, or service center repair activities.
  • For baccalaureate degrees earned outside the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Responsibilities

  • Troubleshoot and repair electromechanical medical devices using established service procedures and documentation.
  • Diagnose failures at the board level and perform corrective actions to restore products to operational condition.
  • Operate electrical and diagnostic test equipment to verify product performance and functionality.
  • Disassemble, inspect, repair, and reassemble products while preventing damage to sensitive components and assemblies.
  • Conduct functional, safety, and output testing and document results in applicable service and quality systems.
  • Investigate customer-reported product issues and complete required service documentation with technical accuracy.
  • Follow service manuals, work instructions, and quality requirements to ensure consistent and compliant repair activities.
  • Maintain accurate inventory, service records, and repair documentation while supporting team productivity goals.

Benefits

  • 4 weeks paid time off per year
  • 10 paid holidays per year
  • 401(k) with up to 6% match
  • Comprehensive medical, dental, and vision benefits
  • Fully subsidized bachelor's degree programs paid up front
  • Paid training opportunities
  • Paid family, medical, and parental leave after 1 year of employment
  • 5% annual bonus target
  • Health Savings Account
  • Healthcare Flexible Spending Account
  • Life insurance
  • Long-term disability leave
  • Dependent daycare spending account
  • Tuition assistance or reimbursement
  • Well-being program
  • Incentive plans
  • Employer 401(k) contribution and match
  • Short-term disability
  • Employee Stock Purchase Plan
  • Employee Assistance Program
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