Medical Device Repair Technician II

Medtronic•Plainfield, IN

2d•$51,200 - $76,800•Onsite

About The Position

As a Service Center Repair Technician II, you will troubleshoot, repair, test, and document service activities for returned medical devices. The role is suited to candidates with hands-on electromechanical troubleshooting experience, technical aptitude, and the ability to follow established procedures while meeting quality and documentation requirements. You will work with electronic assemblies, circuit boards, and diagnostic test equipment to restore devices to operational condition and support patient safety and customer satisfaction. The position is located in Plainfield, Indiana, with a Monday–Friday schedule from 6:00 a.m. to 2:30 p.m. Overtime and weekend work may be required as business needs require. Hourly compensation starts at $25, and the position is eligible for a short-term incentive under the Medtronic Incentive Plan. The listed U.S. base salary range is $51,200–$76,800, with the offered rate depending on factors including experience, education or certification, market conditions, and location.

Requirements

High school diploma or equivalent.
At least 2 years of experience in electromechanical troubleshooting, repair, testing, or technical service activities.
Ability to read, write, and communicate technical information in English and accurately document service activities.

Nice To Haves

Experience using electrical test equipment such as digital multimeters, electrical safety testers, or hi-pot testers.
Experience interpreting technical documentation, service manuals, schematics, or work instructions.
Experience troubleshooting electronic or electromechanical systems at the board level.
Experience repairing medical devices, industrial electronics, telecommunications equipment, RF systems, or other complex electromechanical products.
Experience in a regulated manufacturing, service, or quality-controlled environment following documented procedures.
Experience handling circuit boards and electronic assemblies using proper electrostatic discharge (ESD) and product-handling practices.
Associate degree or technical certification in Electronics Technology, Biomedical Equipment Technology, Industrial Maintenance, Mechatronics, or a related technical discipline.
Experience performing complaint investigations, product verification testing, or service center repair activities.
For baccalaureate degrees earned outside the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Responsibilities

Troubleshoot and repair electromechanical medical devices using established service procedures and documentation.
Diagnose failures at the board level and perform corrective actions to restore products to operational condition.
Operate electrical and diagnostic test equipment to verify product performance and functionality.
Disassemble, inspect, repair, and reassemble products while preventing damage to sensitive components and assemblies.
Conduct functional, safety, and output testing and document results in applicable service and quality systems.
Investigate customer-reported product issues and complete required service documentation accurately.
Follow service manuals, work instructions, and quality requirements to ensure consistent and compliant repair activities.
Maintain accurate inventory, service records, and repair documentation while supporting team productivity goals.

Benefits

5% annual bonus target.
Four weeks of paid time off per year.
10 paid holidays per year.
401(k) with up to 6% match.
Comprehensive benefits plan, including medical, dental, and vision coverage.
Fully subsidized bachelor's degree programs paid up front and other paid training opportunities.
Paid family, medical, and parental leave after one year of employment.
Health Savings Account and Healthcare Flexible Spending Account.
Life insurance and long-term disability leave.
Dependent daycare spending account.
Tuition assistance or reimbursement.
Simple Steps global well-being program.
Incentive plans, short-term disability, Employee Stock Purchase Plan, Employee Assistance Program, and other retirement benefits, subject to eligibility.