Medical Device Installer/Technician

MedScope Installation • Utica, NY

12d • Onsite

About The Position

MedScope supports users of Personal Emergency Response Systems (PERS), helping individuals remain safe and independent in their homes. This is a 1099 independent contractor role suited to people seeking supplemental, low-complexity work. Installers set their availability and capacity in advance, receive assigned jobs, coordinate appointments directly with members or caregivers, and complete work within required service-level timeframes. Compensation is per trip based on one-way mileage, regardless of whether the installation is completed; there is no hourly pay. Installers are paid for each trip, including when an installation cannot be completed. Most jobs take 15–20 minutes.

The role involves regular travel to members’ homes and physical activity such as bending, kneeling, reaching, and climbing stairs. Contractors may need to carry and handle lightweight equipment, typically under 10–15 pounds, and work in a variety of home environments.

Requirements

• Have a vehicle and provide valid driver’s license, vehicle registration, and auto insurance documentation.
• Be willing to complete background checks and training.
• Have excellent verbal and written communication skills.
• Have a working email address, a smartphone with voicemail, and basic computer skills.
• Have a high school diploma or equivalent.
• Be able to work independently.
• Be committed to meeting or exceeding service-level requirements.
• Be able to travel regularly to member homes and perform physical activities including bending, kneeling, reaching, and climbing stairs.
• Be able to carry and handle lightweight equipment, typically under 10–15 pounds.

Nice To Haves

• Field technician, cable installation, or alarm installation experience is a plus but not required.

Responsibilities

• Coordinate appointment scheduling directly with clients.
• Deliver, initially set up, and test personal emergency response equipment in clients’ homes.
• Educate clients and caregivers on device usage, features, and maintenance.
• Troubleshoot and resolve technical issues during installation.
• Maintain accurate records of installations, service calls, and client interactions using company software.
• Collaborate with member support and installer coordinators to provide support to members.
• Obtain appropriate signatures via DocuSign on all required paperwork during installation appointments.
• Adhere to safety protocols, regulatory requirements, and company policies during installations.

Benefits

• Paid for every trip, including when installations cannot be completed.
• Most jobs take 15–20 minutes.
• Set availability and capacity, with work assigned accordingly.
• Opportunity to contribute to the safety and wellbeing of members in the community.
• Trip compensation by one-way mileage: 0–25 miles: $32; 25.1–40 miles: $48.50; 40.1–75 miles: $72.00; 75.1+ miles: $90.

What This Job Offers

• Education Level: High school or GED