Medical Coordinator (Full Time)

SDG MGMT Company • New London, CT

3d • Onsite

About The Position

Schweiger is a leading dermatology practice with a significant national presence, offering medical, cosmetic, and surgical dermatology and allergy services. The company emphasizes creating an Ultimate Patient Experience and a great working environment. Schweiger has been recognized for its rapid growth and has received Great Place to Work certification. This Full-Time Medical Coordinator position at the New London Office will support clinical and administrative duties, functioning in both Medical Assistant and Patient Coordinator capacities. The role requires performing high-quality clinical and front office responsibilities to support patients and providers, with previous healthcare experience being a prerequisite.

Requirements

• Previous healthcare experience is required.
• High School Diploma or GED required
• Must be proficient in Microsoft Word, Excel, and Outlook.
• Strong communication, interpersonal, and organizational skills.
• Professional, reliable, and dedicated to maintaining high-quality service standards.
• Must be familiar with HIPAA and OSHA compliance.

Nice To Haves

• 6 months to 1 year of experience in a dermatology or medical environment preferred.
• Proficiency in EMR systems and patient scheduling tools preferred.
• Advanced education is encouraged.
• Certification as a Medical Assistant is highly encouraged.

Responsibilities

• Foster a welcoming and professional environment to enhance patient care and support the provider.
• Maintain a consistent and professional office presence.
• Assist providers with medical, cosmetic, and laser procedures.
• Ensure proficiency in all treatments, as well as pre-care and post-care instructions, anticipating provider needs to optimize patient flow.
• Prepare and maintain exam rooms before and after procedures.
• Ensure equipment is in working order and perform daily inventory checks on supplies, including retail and cosmetic products.
• Alert the team and General Manager of any low supplies as needed.
• Oversee the stocking of medical supplies and equipment.
• Ensure that all supplies are adequately stocked and maintain inventory records as requested.
• Properly document prescribed treatments, medications, lab requisitions, biopsies, cultures, photos, and patient consent forms.
• Manage follow-up appointments and track inventory used during each visit.
• Take payments, manage patient scheduling, and ensure proper documentation of insurance cards, referrals, and demographic information.
• Uphold privacy standards, ensuring sensitive information is handled securely, per HIPAA regulations.
• Complete daily financial tasks, including accurate cash handling, entering charges and payments, and ensuring cash is properly accounted for at the end of each shift.
• Handle petty cash and deposit all collected payments securely.
• Answer all phone calls promptly, confirm Zocdoc appointments, and make outgoing calls for patient retention.
• Maintain an organized and neat work area, ensuring patient privacy is preserved.
• Ensure that patient records are created and maintained accurately.
• Check emails and scan inboxes regularly to address time-sensitive issues.
• Perform other duties as assigned by supervisors.

Benefits

• Medical (Virtual Care included)
• HSA/FSA
• Dental
• Vision
• 401K
• Company Sponsored Short Term Disability (Only applicable for non-California employee)
• Pre-tax savings available for public transit commuters
• Your birthday is an additional personal holiday
• Employee discounts on Schweiger skin care products & cosmetic services

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED