Medical Coordinator

Family Residences and Essential Enterprises•North Babylon, NY

2d•Onsite

About The Position

The Medical Coordinator is responsible for coordinating medical and psychiatric services for adults with developmental disabilities, supporting them in achieving their personal outcomes. This role ensures the rights, health, safety, and personal outcomes of residents are supported. The coordinator manages the scheduling of all medical and psychiatric services, including routine, follow-up, and emergency care. This involves confirming appointments, arranging transportation, obtaining directions, and ensuring all necessary information and documentation are prepared for appointments. The role requires active listening to medical professionals, asking appropriate questions, and not interrupting. Daily review of the medical appointment calendar is necessary, along with proper documentation of treatment and communication with team members. The Medical Coordinator also maintains medication inventory, orders medications as needed, and manages paper or electronic filing systems. Operating electronic systems, coordinating information flow, and ensuring timely and compliant documentation are key aspects of the position. The role also includes performing other assigned duties.

Requirements

High school diploma or equivalent required
Minimum of one (1) year of experience providing services to individuals with disabilities
Valid AMAP certification required or must be obtained within first 120 days
Proficient computer skills
Proficient writing skills with grasp of basic grammar and spelling
Demonstrated ability to work in a team environment with flexibility, keeping others informed and anticipating needs is essential
Must be efficient, well organized, and have excellent communication skills
Must be at least 18 years of age or older
Valid driver’s license and satisfy criteria to be an agency driver required

Responsibilities

Ensures that the rights, health, safety and personal outcomes of the people living in the residence are supported at all times.
Coordinates and schedules all medical and psychiatric services for those we support including, but not limited to routine care, follow up care, and emergency care.
Confirms location of appointment, obtains vehicle for appointment, obtains directions to appointment and allows ample time for timely arrival at appointment.
Ensures that all needed information for successful completion of the appointment is in hand prior to leaving for appointment (i.e., consultation form, medical book, nurses notes, etc.).
Obtains completed consultation form and needed scripts from the physician prior to leaving appointment.
Gives full attention to what medical professionals are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Reviews medical appointment calendar on a daily basis to see what appointments are scheduled for the day.
Completes proper documentation of treatment and ensures this is communicated to all appropriate team members.
Maintains medication inventory and ensures medications are ordered as needed.
Sets up and manages paper or electronic filing systems/databases, recording information, updating paperwork, or maintaining documents, correspondence, or other material.
Operates electronic systems and coordinates the flow of information, internally or with other organizations.
Ensures that all required documentation (paper and electronic) is completed /processed appropriately, in a timely manner, and meets quality and compliance thresholds.
Performs other duties as assigned
Always communicates in a respectful manner with all people including the people we support, supervisors, other valued team members, and members of the community.
Complies fully with FREE’s confidentiality policies by holding in strictest confidence all information pertaining to members, residents, the people we support and their families, clients, providers, contractors, and employees.
Meets all safety training requirements; adheres to all safety policies and reports any and all unsafe conditions; takes measures to prevent accidents and/or eliminate conditions that pose a safety or health risk.
Coordinates, supports, attends and participates in all required events/ meetings/ reviews/ committees, including ones outside of standard working hours.
Meets all job requirements and stays in compliance.
Adheres to FREE’s standard of ethical behavior as outlined in the Employee Handbook and Code of Conduct as well as applicable laws and regulations.