Medical Collections Specialist Hybrid

Surgery Partners, IncNaples, FL
Onsite

About The Position

Seeking a Full Time Patient Account Representative/ Medical Collections Specialist for on-site work in Naples, FL. This role is responsible for the full accounts receivable cycle, including verification of benefits, secondary insurance filings, sending monthly statements to patients, following up on unpaid insurance claims, collection procedures on delinquent accounts, coordinating claim resolution, initiating appeals, and verifying demographic and insurance information. The candidate must have a strong working knowledge of coding/billing processes as all claims will be coded with CPT and ICD-10 codes.

Requirements

  • High School graduate or equivalent
  • Two to four years experience with third party reimbursement, coding and collections
  • Computer experience required for billing, word-processing and spreadsheet entry
  • Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to write routine reports and correspondence
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
  • Must be able to communicate effectively over the phone, in writing and in person
  • Demonstrates the ability to utilize recognized channels of communication
  • Demonstrates the ability to maintain good interpersonal relationships with patients, co-workers, and other health team members
  • Demonstrates reading and understanding an EOB from insurance payers

Nice To Haves

  • Medical terminology and coding courses

Responsibilities

  • Verification of benefits
  • Secondary insurance filings
  • Send monthly statement to patients
  • Follow-up on unpaid insurance claims
  • Collection procedures on delinquent accounts
  • Coordinate the resolution of claims, including initiation of appeals
  • Verification of demographic and insurance information
  • Assisting the business office as necessary
  • Coding claims with CPT and ICD-10 codes

Benefits

  • Comprehensive health, dental, and vision insurance
  • Health Savings Account with an employer contribution
  • Life Insurance
  • PTO
  • 401(k) retirement plan with a company match
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