Medical Case Manager - Workers

ForzaCare • San Diego, CA

1d

About The Position

ForzaCare is a purpose-driven organization founded in 2022 that helps injured individuals recover and return to work safely through coordinated, clinically appropriate care. It is part of Ethos Risk Services, a national provider of investigative and risk mitigation solutions.

The Field Medical Case Manager helps injured workers navigate recovery and return to work. The role serves as a central point of coordination among injured workers, medical providers, employers, and insurance carriers, supporting timely, transparent, and effective care management. It is suited to licensed nurses or certified rehabilitation counselors. Workers’ compensation experience is strongly preferred.

Requirements

• Active Registered Nurse (RN) or Certified Rehabilitation Counselor (CRC) license with an associated college degree.
• Comply with state-specific licensure and certification requirements.
• Valid driver’s license, reliable transportation, and auto insurance, with the ability to travel to appointments.
• Motivation, organization, collaboration, and commitment to high-quality, compassionate care and safety, ethical, and professional standards.

Nice To Haves

• Prior experience in workers’ compensation case management is strongly preferred.
• Additional certifications such as CCM, CIRS, or other case management credentials are preferred.

Responsibilities

• Coordinate care among medical providers, employers, insurance carriers, and injured workers.
• Attend appointments with injured workers, which may include visiting employers and injured workers at their place of employment.
• Develop, document, and monitor individualized recovery goals and return-to-work plans.
• Provide consistent communication and detailed progress reports to clients and stakeholders.
• Ensure case management work meets or exceeds customer and compliance requirements.
• Build and maintain strong relationships with clients, providers, and internal team members.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree