Medical Case Manager - Workers

ForzaCare • Fort Myers, FL

20h

About The Position

ForzaCare is a purpose-driven organization founded in 2022 that helps injured individuals recover faster and return to work safely through coordinated, clinically appropriate care. It is part of Ethos Risk Services, a national provider of investigative and risk mitigation solutions.

As a Field Medical Case Manager, you will help injured workers navigate recovery and return to work by coordinating care among the injured worker, medical providers, employers, and insurance carriers. The role is suited to licensed nurses or certified rehabilitation counselors. Workers’ compensation experience is strongly preferred. The position involves attending appointments, which may include visits to employers and injured workers at their workplaces, and requires travel to appointments.

Requirements

• Active Registered Nurse (RN) or Certified Rehabilitation Counselor (CRC) license with an associated college degree.
• Comply with all state-specific licensure and certification requirements.
• Valid driver's license, reliable transportation, and auto insurance, with the ability to travel to appointments.
• Ability to manage a fast-paced workload and multiple priorities.
• Clear communication and ability to work collaboratively with diverse teams and stakeholders.
• Commitment to high-quality, compassionate care and compliance with safety, ethical, and professional standards.

Nice To Haves

• Prior experience in workers' compensation case management.
• Additional certifications such as CCM, CIRS, or other case management credentials.

Responsibilities

• Coordinate care between medical providers, employers, insurance carriers, and injured workers.
• Attend appointments with injured workers, which may include visiting employers and injured workers at their places of employment.
• Develop, document, and monitor individualized recovery goals and return-to-work plans.
• Provide consistent communication and detailed progress reports to clients and stakeholders.
• Ensure case management work meets or exceeds customer and compliance requirements.
• Build and maintain strong relationships with clients, providers, and internal team members.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree