Case Manager

Brockton Area Multi-Servi•Brockton, MA

20d•$24 - $26•Onsite

About The Position

BAMSI's HIV Services programs offer comprehensive, community-based support to individuals living with HIV/AIDS and those at risk of HIV, Hepatitis C, sexually transmitted infections, and substance use-related health concerns. Through case management, prevention services, outreach, education, and harm reduction strategies, we aim to help individuals access care, improve health outcomes, and achieve greater stability and wellness.

Requirements

Minimum of two (2) years of professional or volunteer experience in human services required
Case management or care coordination experience required
Phlebotomy skills preferred, or willingness to learn required
Valid driver's license and reliable transportation required
Ability to work occasional evening and weekend hours as needed
Proficiency with Microsoft Word, Teams, Outlook, and Electronic Health Records

Nice To Haves

Associate or Bachelor’s degree in a Human Services field preferred
Experience working directly with individuals living with HIV/AIDS
Experience supporting individuals with substance use disorders
Familiarity with harm reduction principles and practices
Experience working with underserved and vulnerable populations
Familiarity with the Brockton area preferred
Bilingual abilities in Haitian Creole, Cape Verdean Creole, Portuguese, Spanish, or other languages commonly spoken in the community strongly preferred
Individuals with lived experience, people of color, and LGBTQIA+ identified candidates are strongly encouraged to apply

Responsibilities

Conduct ongoing needs assessments and individualized care planning
Connect individuals to medical care, health insurance, specialty treatment, and behavioral health services
Assist clients with accessing social services, financial resources, and community-based supports
Provide transportation, interpretation, education, and advocacy services
Conduct home visits and transport clients to medical, legal, immigration, and social service appointments as needed
Develop and coordinate referrals based on identified client needs
Conduct outreach activities in collaboration with community organizations and partners
Identify and engage individuals living with HIV/AIDS who may benefit from services
Attend community meetings and events focused on health education, prevention, and access to care
Build and maintain strong working relationships with clients, providers, and community stakeholders
Collaborate with HIV Services staff on prevention, education, counseling, testing, and overdose prevention efforts
Screen, assess, and counsel individuals at risk of HIV, HCV, STI infection, or opioid overdose
Collect specimens through venous blood draw, finger stick, oral swab, and/or urine collection for testing services
Provide education regarding harm reduction, safer practices, HIV prevention, and treatment engagement
Maintain accurate documentation within CareWare and other Electronic Health Record systems
Complete charting, data collection, reporting, and follow-up activities in a timely manner
Assist with the operations of the BAMSI Community Food Pantry, including inventory management, ordering, and distribution
Attend trainings, conferences, and professional development activities to remain current on HIV, STIs, Hepatitis, substance use, and harm reduction best practices
Support program operations and perform additional duties as assigned