Medical Case Manager I (Housing)

University of Louisville•Aurora, CO

5d•Onsite

About The Position

The Housing Medical Case Manager I (MCM) will serve as part of UofL Ryan White Kentucky Care Coordinator Program (KCCP) case management team. The Housing MCM will provide housing-focused case management and advocacy services to Ryan White-eligible clients across the KIPDA region. This position supports clients in obtaining and maintaining stable housing while coordinating comprehensive, client-centered care that promotes treatment adherence, self-sufficiency, and improved health outcomes. Services are delivered in compliance with Ryan White Program requirements and University of Louisville policies.

Requirements

Bachelor's degree in Social Work, Sociology, Psychology, Nursing or related field or the equivalent combination of education and experience. Grade 4 (Hourly)

Nice To Haves

Experience conducting VI-SPDAT assessments.
Two (2) or more years of experience working within HIV care or Ryan White-funded programs.
Bilingual proficiency in Spanish, Somali, Nepali, or another language commonly spoken by the client population.

Responsibilities

Maintain an active caseload based on state-mandated caseload standards by providing housing-focused, non-medical case management, treatment adherence counseling, and ongoing care coordination.
Conduct comprehensive eligibility, acuity, housing, and needs assessments (including VI-SPDAT), develop individualized care and housing plans, and complete required eligibility recertifications every six months.
Provide end-to-end housing navigation services, including identifying housing options, assisting with applications, budgeting, landlord engagement, moving assistance, emergency housing support, and referrals for long-term housing resources.
Coordinate housing transitions and monitor client progress to ensure successful implementation of individualized housing and service plans.
Collaborate with internal staff, behavioral health providers, community agencies, landlords, and housing partners to ensure coordinated care and successful linkage to housing, mental health, substance use, and other supportive services.
Develop and maintain community partnerships to expand housing opportunities and connect clients with educational, vocational, employment, and independent living resources.
Maintain accurate, timely documentation in EPIC, CareWare, and other required systems, including service encounters, eligibility documentation, housing activities, referrals, and required reports.
Monitor housing referrals, track client engagement and outcomes, identify barriers to housing placement, and provide timely follow-up to support successful service linkage and retention.
Participate in clinical quality improvement activities, performance monitoring, Ryan White compliance initiatives, and ongoing professional development related to HIV care and housing services.
Perform other duties as assigned.