Medical Case Manager Care Coordinator
AUNT MARTHAS HEALTH AND WELLNESS INC•Aurora, IL
•$20 - $22•Onsite
About The Position
The Medical Case Management Care Coordinator supports timely delivery of ongoing medical case management services for youth in the HealthWorks program. The role monitors required healthcare activities, reviews case documentation, requests medical records, prepares case management packets, and maintains accurate information in the HealthWorks Evolve Portal. The coordinator works with caregivers, caseworkers, healthcare providers, and internal team members to help ensure youth receive timely healthcare services and coordinated support.
Requirements
- Bachelor's or Associate degree in Social Work, a computer-related field, or a related discipline, or an equivalent combination of education and experience.
- Valid Illinois driver's license and current automobile insurance.
- Strong written and verbal communication skills.
- Proficiency with databases, Microsoft Excel, Microsoft Access, and other computer applications.
- Strong organizational skills and ability to manage multiple priorities and deadlines.
- Ability to analyze information, solve problems, and maintain accurate documentation.
Nice To Haves
- Bachelor's degree with at least two years of professional experience in social services or a related field.
- Associate degree with at least three years of professional experience in social services or a related field.
- Experience working with children, families, foster care, child welfare, healthcare, or community-based programs.
- Experience coordinating healthcare services or reviewing medical records.
- Familiarity with DCFS reporting systems, SACWIS, or case management databases.
- Experience tracking performance metrics and contractual benchmarks.
Responsibilities
- Ensure required medical case management activities are completed within established contractual time frames.
- Assist with the final review of completed critical case activities.
- Monitor upcoming medical examinations, Annual Case Reviews (ACRs), and other required services against funder benchmarks.
- Complete individualized treatment plans for assigned cases.
- Follow up on pending assignments, documentation, and barriers affecting timely service delivery.
- Contact assigned primary care and dental providers to request medical records.
- Review received health information for completeness and accuracy.
- Prepare and distribute Medical Case Management packets containing health information, placement details, and contact information to assigned caseworkers within required timeframes.
- Coordinate communication with healthcare providers to support continuity of care.
- Generate correspondence notifying caregivers and caseworkers of assigned Medical Case Management providers.
- Collaborate with caregivers, healthcare providers, and caseworkers to support coordinated care.
- Communicate concerns, barriers, or delays affecting assigned cases.
- Complete accurate and timely data entry in the HealthWorks Evolve Portal.
- Maintain complete and accurate case notes for assigned cases.
- Review and complete tasks associated with SACWIS and other DCFS reports.
- Monitor daily, weekly, and monthly reports for compliance with contractual benchmarks.
- Generate daily production reports for the Director detailing completed assignments, pending cases, and identified issues.
Benefits
- Medical, Dental, and Vision Insurance
- Life and Disability Insurance
- Paid Vacation
- Paid Sick Time
- Paid Holidays
- Retirement Plan
- Employee Assistance Program (EAP)
- Employee Discount Programs
- Professional Development and Career Growth Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
