Medical Care Coordinator

ONE Health OhioAlliance, OH
Onsite

About The Position

As a Care Coordinator, you’ll play a crucial role in supporting our medical care delivery. You will serve as the communication hub for patients, nurses, doctors and family members.

Requirements

  • High school diploma or equivalent
  • Medical Assisting certification preferred
  • previous experience in a healthcare environment
  • basic knowledge of medical terminology
  • release of information
  • medical record maintenance activities
  • billing activities is preferred.

Responsibilities

  • Provide exceptional customer service to patients and staff.
  • Handle all calls in a timely professional manner.
  • Relay phone messages to the appropriate care provider in a timely manner.
  • Manage faxes and distribute paperwork to the appropriate staff.
  • Provide assistance with monitor tracking systems to ensure the results are received and documentation in order to process patient charts.
  • Prescription audit reports and storing
  • Update shot records
  • Responsible for scanning all Labs into the Provider PAQ.
  • Assist referral clerks with referrals and PAP tracking.
  • Assist front desk with missed appointments that need to be rescheduled and documents in the patients' electronic health record
  • Assist other departments as needed.
  • Other duties as assigned

Benefits

  • Affordable Health, Vision, Dental, and Life Insurance
  • 401(K) with dollar-for-dollar matching (up to 4%)
  • Generous Paid Time Off (PTO)
  • Paid Holidays

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

11-50 employees

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