Medical Care Coordinator

ONE Health Ohio•Youngstown, OH

5d•Onsite

About The Position

Join Our Team as a Care Coordinator! Why Work With Us? At One Health Ohio, we believe in fostering a positive work environment that prioritizes our team and our patients. Enjoy competitive benefits and a supportive workplace where your contributions truly matter! Position Overview: Work closely with providers, nurses and administrative staff to keep care to patients flowing without delays.

Requirements

High school diploma or equivalent
Uphold One Health Ohio’s core values and policies.
Communicate openly with supervisors and colleagues.
Maintain a positive and respectful attitude in all interactions.
Exhibit flexibility and readiness to adapt to changing tasks.

Nice To Haves

Medical Assisting certification preferred
previous experience in a healthcare environment
basic knowledge of medical terminology
release of information
medical record maintenance activities and billing activities is preferred.

Responsibilities

Provide exceptional customer service to patients and staff.
Guide patients through next steps, answer questions, and coordinate referrals and follow-ups.
Relay information between providers, nurses, and support staff to ensure nothing falls through the cracks.
Monitor and prioritize incoming messages, results and requests; document actions clearly.
Maintain accurate records of interactions, updates and completed tasks.
Provide assistance with monitor tracking systems to ensure the results are received and documentation in order to process patient charts.
Prescription audit reports and storing
Update shot records
Responsible for scanning all Labs into the Provider PAQ.
Assist referral clerks with referrals and PAP tracking.
Assist front desk with missed appointments that need to be rescheduled and documents in the patients' electronic health record
Assist other departments as needed.
Other duties as assigned