Medical Business Specialist (Receptionist) - FFCHC - Cardiac Rehab and Prevention
About The Position
The Medical Business Specialist (Receptionist) is the first point of contact for patients and their families, helping create an exceptional experience of care, wellness, and healing. The role obtains and verifies required patient and insurance information and accurately enters it into the registration system. It also schedules patient appointments, including return office visits, referrals, and diagnostic testing or procedures. The specialist greets patients professionally in person and by telephone and responds effectively to patients and their families. The position is based at 550 Munson Ave., Traverse City, Michigan, and is scheduled for 40 hours per week: Monday, Wednesday, and Friday from 7:30 a.m. to 4:00 p.m.; Tuesday and Thursday from 8:15 a.m. to 4:45 p.m. A $2,700 sign-on bonus is offered, subject to terms and conditions.
Requirements
- High school diploma or GED.
- For the Specialist level: at least two years of experience as a Medical Practice Business Associate or in a similar healthcare role.
- For the Associate level: six months to one year of customer service experience, typically gained through prior work with the public with minimal supervision.
- Proficiency in typing and Windows, and experience using multiple computer systems.
- Employees must be vaccinated or have lab-confirmed immunity for measles, mumps, rubella, and varicella. Employees must also receive a flu vaccine during the flu season in the year hired and annually thereafter, unless granted an approved medical or religious exemption.
Nice To Haves
- Associate degree preferred.
Responsibilities
- Obtain and verify required patient and insurance information and enter it accurately into the registration system.
- Schedule patient appointments, including return office visits, referrals, and diagnostic testing or procedures.
- Greet patients professionally in person and over the telephone.
- Respond effectively to patients and their families.
Benefits
- Tuition reimbursement.
- In-person and online development opportunities and access to a career hub.
- Full benefits.
- Paid holidays.
- Generous paid time off.
- Employee discounts.
- Free individual retirement counseling.
- Free wellness platform for employees and their families.
- Personalized support for personal or family challenges.
- $2,700 sign-on bonus, subject to terms and conditions.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
