Medical Business Specialist - Physician Administration
About The Position
As a Medical Business Specialist (Receptionist), you are the first point of contact for patients & their families. Your personal interaction and efficiency start the path for an exceptional experience of care, wellness, and healing. You will obtain/verify all required patient and insurance information and enter the information into the registration system in an accurate manner. You will schedule patient appointments which may include return office visits, referrals, diagnostic testing/procedures. You will set the tone for the visit! You will greet patients professionally in person and over the telephone and respond effectively to patients and their families.
Requirements
- High school graduate or GED.
- A minimum of two (2) years’ experience as a Medical Practice Business Associate or working in a similar healthcare role.
- Proficient in typing, Windows, and experience with multiple computer systems.
- 6 months to 1 year Customer Service experience required. Usually achieved by previously working with the public with minimal supervision.
- Proficient in typing, Windows, and experience with multiple computer systems.
- Must reside in the state of Michigan.
- Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella.
- MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.
Nice To Haves
- Associate Degree Preferred
Responsibilities
- Obtain/verify all required patient and insurance information and enter the information into the registration system in an accurate manner.
- Schedule patient appointments which may include return office visits, referrals, diagnostic testing/procedures.
- Greet patients professionally in person and over the telephone and respond effectively to patients and their families.
Benefits
- Tuition reimbursement
- in-person and online development
- access to our career hub to help you advance
- Full benefits
- paid holidays
- generous PTO
- employee discounts
- free individual retirement counseling
- Free wellness platform for you and your family
- personalized support for personal or family challenges
- Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
