Medical Business Associate - Urology Clinic

Munson Healthcare•Traverse City, MI

5d•Onsite

About The Position

The Medical Business Associate (Receptionist) is the first point of contact for patients and their families at the Urology Clinic. The role supports an exceptional patient experience by providing professional, efficient service and helping patients begin their care journey. Responsibilities include collecting and verifying patient and insurance information, accurately entering information into the registration system, scheduling appointments and related services, and greeting and responding to patients and families in person and by telephone. The position is full-time, 40 hours per week, at 1221 Sixth St Ste. 100, Traverse City, MI 49684. Office hours are Monday through Friday, 8:00 AM to 4:30 PM. A $2,700 sign-on bonus is offered subject to terms and conditions. Munson Healthcare requires employees to be vaccinated or have lab-confirmed immunity for measles, mumps, rubella, and varicella. Employees must also receive an annual flu vaccine or have an approved medical or religious exemption.

Requirements

High school graduate or GED.
At least two years of experience as a Medical Practice Business Associate or in a similar healthcare role.
Proficiency in typing and Windows.
Experience using multiple computer systems.

Nice To Haves

Associate degree preferred.

Responsibilities

Obtain and verify required patient and insurance information.
Enter patient and insurance information accurately into the registration system.
Schedule patient appointments, which may include return office visits, referrals, and diagnostic testing or procedures.
Greet patients professionally in person and over the telephone.
Respond effectively to patients and their families.