Medical Business Associate - Urology Clinic

Munson Healthcare•Traverse City, MI
•Onsite

About The Position

The Medical Business Associate (Receptionist) is the first point of contact for patients and their families at the Urology Clinic. The role supports an exceptional patient experience by providing professional, efficient service and helping patients begin their care journey. Responsibilities include obtaining and verifying required patient and insurance information and accurately entering it into the registration system; scheduling return office visits, referrals, diagnostic testing, and procedures; and greeting patients in person and by telephone while responding effectively to patients and their families.

Requirements

  • High school graduate or GED.
  • At least two years of experience as a Medical Practice Business Associate or in a similar healthcare role.
  • Proficient in typing and Windows.
  • Experience using multiple computer systems.

Nice To Haves

  • Associate degree preferred.

Responsibilities

  • Obtain and verify required patient and insurance information.
  • Accurately enter patient and insurance information into the registration system.
  • Schedule patient appointments, including return office visits, referrals, and diagnostic testing or procedures.
  • Greet patients professionally in person and over the telephone.
  • Respond effectively to patients and their families.

Benefits

  • $2,700 sign-on bonus; terms and conditions apply.
  • Tuition reimbursement.
  • In-person and online development opportunities.
  • Access to a career hub to support career advancement.
  • Full benefits.
  • Paid holidays.
  • Generous PTO.
  • Employee discounts.
  • Free individual retirement counseling.
  • Free wellness platform for employees and their families.
  • Personalized support for personal or family challenges.
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