PRN Medical Business Associate - Radiology

Munson Healthcare•Traverse City, MI

7d•Onsite

About The Position

As a Radiology Associate, you serve as the first point of contact for patients and their families, setting the tone for a positive care experience from the moment they arrive. Your professionalism, efficiency, and attention to detail help support a smooth and welcoming visit focused on care, wellness, and healing. In this role, you will accurately obtain and verify patient demographics and insurance information, ensuring all details are entered correctly into the registration system. You will also coordinate and schedule appointments, including imaging studies, procedures, and follow-up visits. Through both in-person and phone interactions, you will provide courteous, responsive service, helping patients and families feel informed, supported, and at ease throughout their visit.

Requirements

High school graduate or GED
6 months to 1 year Customer Service experience required.
Proficient in typing, Windows, and experience with multiple computer systems.
Must be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella.
Must receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.

Responsibilities

Accurately obtain and verify patient demographics and insurance information.
Ensure all details are entered correctly into the registration system.
Coordinate and schedule appointments, including imaging studies, procedures, and follow-up visits.
Provide courteous, responsive service through in-person and phone interactions.
Help patients and families feel informed, supported, and at ease throughout their visit.