Medical Billing Specialist - Remote

Medbridge Healthcare • Brentwood, TN

3h • Remote

About The Position

We are seeking a Medical Billing Specialist with 1-3 years of experience to join our growing team. This is a fully remote, hands-on role focused on medical billing operations, payment posting, accounts receivable follow-up, collections, and resolution of billing issues. The Medical Billing Specialist will support both our affiliated physician practice and a variety of Managed Services Organization (MSO) clients. This is not a management, supervisory, or analytics-focused position. We are looking for someone who enjoys working directly in the billing process and takes pride in accuracy, organization, and problem-solving.

Requirements

• High school diploma or equivalent
• 1-3 years of experience in medical billing, accounts receivable, collections, or revenue cycle operations
• Experience with payment posting, insurance follow-up, claims resolution, and collections activities
• Working knowledge of medical terminology and healthcare billing processes
• Familiarity with ICD-9 and ICD-10 diagnosis coding
• Ability to understand and interpret EOBs, remittance advice, denials, and reimbursement information
• Experience using electronic health records (EHR), practice management systems, or medical billing software
• Strong data entry, organizational, and problem-solving skills
• Excellent verbal and written communication skills
• Ability to prioritize multiple tasks while maintaining accuracy and meeting deadlines
• Strong customer service skills and professional phone etiquette
• Ability to work independently in a remote environment while maintaining productivity and accountability

Nice To Haves

• Experience in a physician practice, medical group, MSO, or healthcare services environment
• Knowledge of CPT, HCPCS, ICD-10, and insurance reimbursement processes
• Experience working with commercial insurance plans, Medicare, and Medicaid
• Experience supporting multiple providers, practices, or healthcare clients simultaneously
• Microsoft Excel proficiency
• Associate degree or higher

Responsibilities

• Accurately posting incoming payments, including checks, ACH transactions, credit card payments, and electronic remittances
• Generating and distributing patient statements, invoices, and account communications
• Reconciling payments against account balances and researching discrepancies
• Monitoring Accounts Receivable aging reports and following up on outstanding balances
• Communicating professionally with insurance carriers, patients, and client representatives regarding billing questions and payment issues
• Researching and resolving denials, underpayments, disputed charges, and billing discrepancies
• Processing account adjustments, credits, refunds, and write-offs according to established policies
• Reviewing explanation of benefits (EOBs) and remittance advice to ensure accurate reimbursement
• Maintaining detailed documentation of account activity, payment arrangements, and collection efforts
• Collaborating with providers, front office staff, clinical teams, administrative personnel, and client stakeholders to resolve account concerns
• Assisting with month-end billing and revenue cycle activities across multiple client accounts
• Maintaining accurate patient and account information within billing systems
• Supporting audit requests by providing billing documentation and account records
• Managing billing workflows for multiple healthcare clients while meeting quality and productivity expectations
• Performing other related duties as assigned

Benefits

• Fully remote work environment
• Consistent Monday through Friday, 8:00 AM to 5:00 PM schedule
• No weekends or holiday rotations
• Opportunity to support a variety of healthcare organizations and providers
• Collaborative and supportive team environment
• Opportunity to make an immediate impact from day one
• Stable, hands-on role with meaningful responsibility
• Professional team dedicated to quality patient care, client service, and operational excellence

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED