Medical Billing Specialist

KeyBridge Medical Revenue Care • Lima, OH

7d • Remote

About The Position

As a Medical Billing Specialist, you’ll serve as a critical link between patients, providers, and payors. The role combines investigative problem-solving with customer service and data accuracy to ensure insurance claims are processed, paid, and documented correctly.

Requirements

• Strong communication skills
• Strong organization skills
• Computer skills (Microsoft Office proficiency required)
• Experience with billing systems and payor platforms (e.g., Availity, Navinet, MITS, Quadax)
• Detail-oriented
• Analytical
• People-focused

Responsibilities

• Analyze denials, investigate claim issues, and resolve discrepancies to secure payments.
• Work closely with clients, teammates, and insurance representatives to maintain smooth project workflows.
• Represent KeyBridge with professionalism and empathy—maintaining positive, trust-based relationships with clients and colleagues.
• Maintain professionalism, accuracy, and timeliness in all tasks.
• Utilize billing systems and payor platforms (e.g., Availity, Navinet, MITS, Quadax).
• Research and resolve insurance denials and credits.
• Submit and track claims, follow up on rejections or appeals, and document all actions in internal systems.
• Collaborate with clients and internal teams to achieve productivity and quality goals.
• Contribute to the company’s mission and embody its Core Values daily.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed