Medical Billing & Revenue Cycle Administrator
About The Position
Medical Billing & Revenue Cycle Administrator (Part-Time) About Zappy Zappy is a fast-growing Business Process Outsourcing (BPO) partner supporting modern healthcare and telemedicine practices. We provide high-level operational, billing, administrative, and sales support to help practices scale efficiently. We are currently hiring on behalf of a cash-based telemedicine medical practice specializing in hormone health, medical weight loss, and longevity optimization. This practice delivers personalized, high-quality virtual care with a strong emphasis on patient experience. Position Overview We are seeking a highly organized, detail-oriented Medical Billing & Revenue Cycle Administrator to manage the full revenue cycle and support operational efficiency. This role is critical to maintaining financial accuracy, membership integrity, and a smooth administrative workflow. The ideal candidate has strong experience in medical billing, is highly proficient with EMR systems, and works independently without requiring constant oversight. This position will begin at 5–15 hours per week , with strong expectations of increasing hours as the practice scales. Location is flexible. Strong written English communication skills are required.
Requirements
- Strong experience in medical billing and revenue cycle management
- High proficiency with EMR systems (required)
- Experience completing prior authorizations
- Experience communicating with patients and insurance providers
- Strong written English communication skills
- Proficiency with spreadsheets and reporting
- Ability to work independently and solve problems without constant supervision
Nice To Haves
- Experience in wellness, hormone therapy, weight loss, or longevity practices
- Experience in membership-based or cash-pay models
- Prior administrative experience such as scheduling
- Familiarity with telemedicine workflows
Responsibilities
- Oversee the full revenue cycle from onboarding through reconciliation
- Manage patient onboarding and payment workflows (HYFIN system)
- Audit active patient memberships to ensure correct enrollment in payment plans
- Verify and process pharmacy-related charges accurately
- Generate biweekly revenue reports broken down by membership type
- Support commission-based payment calculations
- Communicate with patients via email regarding billing questions, payment issues, and outstanding balances
- Ensure all charges are accurate and reconciled in a timely manner
- Maintain accurate financial documentation and internal records
- Communicate with insurance companies and labs to confirm correct diagnosis coding for bloodwork
- Complete and track prior authorizations for medications
- Proactively follow up to prevent care delays
- Monitor incoming faxes and triage appropriately
- Manage scanned mail and digital documentation
- Maintain organized patient records within the EMR
- Own and maintain operational spreadsheets
- Assist with additional administrative tasks that improve provider efficiency
Benefits
- Competitive hourly compensation based on experience
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
