Medical Billing Manager

Quadax, Inc.•Milan Township, OH

13d•$55,000 - $65,000•Hybrid

About The Position

This position is responsible for process analysis to determine areas of improvement, ensuring corporate and client goals are met, and implementing processes to meet the needs of clients and teams. The role involves overseeing management staff, providing education and guidance, monitoring dashboards for work status and adjusting staffing, and monitoring staff productivity. The manager will also participate in client meetings, analyze process flows, monitor daily activities of direct reports, examine account work volumes to determine resource needs, and determine staffing based on client volume. Additionally, the role includes providing direction to management staff on priorities, monitoring performance standards, and addressing staff not meeting KPIs through coaching and disciplinary actions. Other duties as assigned.

Requirements

Four-year degree or similar level of experience
5 – 10 years of experience working and managing staff in a business environment
Experience in working with software and systems
Ability to work effectively in collaboration with diverse groups of people
Positive experience in attracting, developing, coaching, and retaining high performance team members
Ability to establish priorities and effectively communicate initiatives and objectives to staff
Demonstrated strong integrity, positive attitude, and goal-oriented initiative
Proficient in using Microsoft Excel, Word, and other related software
Ability to maintain confidentiality

Responsibilities

Process analysis to determine areas of process improvement.
Ensure that all corporate and client goals are being met.
Add, adapt, and implement processes to meet the needs of both the client and the teams.
Oversee management staff and provide education and guidance as needed.
Monitor dashboards to ensure work is current and adjust staffing to address any out of target work.
Monitor productivity of staff. Work with supervisor on any outliers.
Participate in client meetings, as needed, for discussion on processes and billing issues.
Analysis of process flows.
Monitor the daily activity of all direct reports.
Examine account work volumes in the various divisions to determine the needed resources.
Determine staffing needs based on client volume – both past and forecasted.
Provide direction to management staff on work task priorities.
Monitor performance standards of staff and address staff not meeting KPIs (Key Performance Indicators) I.e., Coaching Plans, warnings, other disciplinary action as needed.
Other duties as assigned.