Medical Billing Coordinator

Archdiocese of San Antonio•San Antonio, TX

6d•Onsite

About The Position

The primary role of this position is to maintain the credentialing of the therapists with the insurance panels, verify patient’s insurance, and process medical billing. This position is one of the first contacts most of our clients will have with Grace Counseling. As the secondary person on the front desk area they will be responsible for greeting people as the enter the building and as they call the office. They are also the primary person for Grace Counseling outreach efforts and maintaining Charity Tracker with demographics. They will assist with scheduling clients through our Electronic Health Record and processing intakes and referrals.

Requirements

Knowledge of Medicare, Private Insurance and billing guidelines.
Minimum of 3 years’ experience in customer service.
Minimum 1-year experience in Medical Billing and verification.
Minimum of 1 years’ experience in Medical Billing, customer service and other office administrative tasks.
Experience with computer software and multi-line phones (i.e., Microsoft office, AdvanceMD/EHR software preferred).
A solid grasp of HIPPA standards and Mental Health or ability to obtain this within 3 months of starting position.
Must be detail oriented, organized, self-motivated, work well independently and on a team.
Must have good written and verbal skills.
Must have good critical thinking and problem-solving skills.
Reliable transportation.
Valid driver license.
Must have a clean driving record.
Valid vehicle insurance.

Nice To Haves

Preferred experience in Behavioral Health Billing and/or CPT coding experience.
Will train the right candidate.
Medical Billing Certification preferred.
Preferred to have a working knowledge of billing practices, accounting reports, and insurance claims.

Responsibilities

Maintain the credentialing of therapists with insurance panels.
Verify patient insurance coverage and eligibility.
Process medical billing, including posting payments and reconciling accounts.
Investigate and resolve denied or rejected claims.
Communicate with patients and insurance companies regarding balances and authorizations.
Maintain accurate billing records and documentation.
Work closely with the front office, clinical staff, and insurance payers.
Assist with front desk receptionist duties, including greeting visitors, monitoring access, opening mail, scheduling clients, processing payments, and answering phones.
Assist with the coordination of Outreach Activities, including finding volunteers, preparing materials, and other assigned duties.
Serve as the contact for staff and interns regarding issues with entering case notes and converting them into billable units.
Provide management with reports on the status of claims.
Be sensitive to the service population’s cultural and socioeconomic characteristics.
Adhere to safety training and protocols, taking precautionary measures for safety and well-being.
Protect the confidentiality of all information obtained.
Adhere to the Code of Conduct and the Faith and Moral Policy.
Take a solution-oriented approach in interactions and undertakings.
Promote collaboration and commitment to the Mission and Vision of the organization.
Perform other duties as assigned by the Office Administrator and Senior Director.