Medical Billing & Collections Specialist Paid Intern

Rotech Healthcare Inc. • Lakeland, FL

1d • Onsite

About The Position

We are seeking a dedicated Medical Billing & Collections Specialist for our Billing Center. In this position you will be responsible for the collection of all Billing Center Accounts Receivables.

Requirements

• High school diploma or GED equivalent, required
• Effectively communicate in English; both oral and written
• Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
• Maintain confidentiality, discretion and caution when handling sensitive information
• Multi-task along with attention to detail
• Self-motivation, organized, time-management and deductive problem solving skills
• Work independently and as part of a team
• Email transmission and communication
• Internet navigation and research
• Microsoft applications; Outlook, Word and Excel
• Office equipment; fax machine, copier, printer, phone and computer and/or tablet

Nice To Haves

• One to three years of related prior work experience in a team-oriented environment
• Experience in medical field and administrative record management
• Strong customer service background

Responsibilities

• Contacts payer, patient or store as appropriate
• Documents all collections activity in HRCM patient collections notes and on the collections daily work sheet and sends completed sheet to Collections Supervisor
• Documents work performed/action taken on AR Aging Report and/or Over/Under Report
• Process all Payer appeal requests within the time frame required by the Payer
• Processes all approved adjustments
• Processes doctor and insurance changes
• Processes Financial Assistance applications
• Processes Hospice/Nursing Home Delivery Tickets
• Processes rejections and denials to determine if the claim needs to be refiled or submitted for an appeal with the payer
• Reviews amounts on the over/under report
• Reviews patient information in HRCM to determine why the claim is unpaid, if an adjustment is valid and whether additional approval is required
• Sorts and logs incoming correspondence
• Performs other duties as assigned

Benefits

• Generous paid time off and paid holidays
• Overtime pay for non-exempt positions (as applicable)
• Commission for Account Executives
• Bonus and incentive opportunities
• Fixed and variable car reimbursement for Area Managers and Account Executives
• Car, mileage, and telephone reimbursement (as applicable)
• Employee discount and recognition programs
• Employee Assistance Program (EAP)
• 401(k), HSA, and FSA/Dependent Care FSA
• Medical, prescription, dental, and vision coverage
• Life insurance, disability, accidental death, identity protection, and legal services
• Meru Health mental health and Mercer SmartConnect Medicare programs
• Livongo Diabetes and High Blood Pressure programs
• Healthcare Bluebook and RX Savings Solutions programs
• Hepatitis B (HEPB) and TB vaccinations

What This Job Offers

• Career Level: Intern
• Education Level: High school or GED