Medical Billing Coder

Fair Haven Community Health Care•New Haven, CT
•Remote

About The Position

Fair Haven Community Health Care is seeking a Medical Billing Coder to maintain its professional reimbursement program and ensure compliance with current payments and rules affecting billing and collections. The role performs billing and computer functions, including patient and third-party billing, data entry, and posting encounters. The position is remote in Connecticut, with onsite training for a minimum of three months.

Requirements

  • High school diploma or GED.
  • Experience in medical billing.
  • Certified Professional Coder certificate (CPC, AAPC).
  • Knowledge of third-party billing requirements, ICD and CPT codes, and billing practices.
  • Excellent interpersonal and communication skills.
  • Ability to work as a member of a team to serve patients.
  • Detail-oriented, with the ability to work independently.

Nice To Haves

  • Bilingual in English and Spanish is highly preferred.
  • FQHC or EPIC experience is desirable.

Responsibilities

  • Follow up on outstanding accounts receivable for all payers, including self-pay accounts, and resolve denials.
  • Prepare and submit clean claims to insurance companies electronically or on paper.
  • Answer billing questions from patients, FHCHC staff, and insurance companies.
  • Identify and resolve patient billing complaints.
  • Prepare, review, and send patient statements and manage related correspondence.
  • Handle insurance and patient-account correspondence; contact insurance carriers, patients, and other facilities as needed to obtain maximum payments and identify account issues or changes.
  • Take calls from patients and insurance companies about billing and statement questions.
  • Process and post patient and insurance payments.
  • Review clinical documentation and provide coding support to clinical staff as needed.

Benefits

  • Major medical, dental, and vision coverage.
  • Voluntary benefits, including AFLAC plan, short-term disability, long-term disability, and life insurance.
  • Paid holidays.
  • Generous paid time off (PTO).
  • Tuition reimbursement.
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