Medical Billing Associate
About The Position
The Medical Billing Associate supports Planned Parenthood Association of Utah’s billing department under the general direction of the Director of Revenue Cycle Management. The role prepares third-party billing for Medicaid, private insurance, and other payers; submits billing information and posts payments; monitors unpaid claims; and supports accounts receivable management. The associate also responds to client billing questions, helps manage overdue balances, and works with clinical staff and the finance team to improve billing operations and client satisfaction. The role requires maintaining confidentiality in accordance with HIPAA and PPAU policy.
Requirements
- High school diploma or equivalent.
- At least 1 year of accounting experience and/or education.
- Strong working knowledge of CPT and ICD-10 coding.
Nice To Haves
- Spanish-speaking ability is strongly desired but not required.
- Experience with Electronic Health Record systems and Clearinghouse billing.
- Experience with NextGen or Epic.
Responsibilities
- Prepare third-party bills for Medicaid, private insurance, and other payers.
- Ensure accurate and timely preparation and submission of billing information and post payments received.
- Monitor unpaid claims and follow up or rebill as needed to ensure timely payment.
- Record EOB payment balances to deposits daily and balance payments with account balances.
- Prepare and send Responsible Collections statements bi-weekly.
- Take appropriate action on aging accounts, including sending statements, adjusting system balances, changing balances owed to bad debt, and processing patient refunds as needed.
- Respond promptly to client billing inquiries and resolve questions and concerns.
- Negotiate payment schedules and other options with clients to reduce overdue accounts.
- Work with clinical staff to contribute to an effective team.
- Incorporate client satisfaction into billing activities.
- Work with the Director of Revenue Cycle Management and finance team to analyze Revenue Cycle data and recommend workflow improvements.
- Maintain confidentiality according to HIPAA and PPAU policy.
Benefits
- Affordable medical and dental benefits, including family coverage and employer premium sharing.
- Voluntary vision, pet insurance, accident, and identity protection benefits.
- Company-paid $150,000 basic life insurance.
- Company-paid short-term and long-term disability coverage.
- 403(b) and Roth plans with a 4% employer match.
- Generous paid time off.
- 13 paid holidays, including a floating holiday and a birthday holiday.
- Free CALM app subscription.
- Eight weeks of 100% paid parental leave after one year of service.
- Unlimited access to the Employee Assistance Plan (EAP).
- Option to purchase critical illness insurance and additional life insurance, including spouse and child coverage.
- An additional $1.00 per hour upon passing the Spanish proficiency exam.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
