Medical Billing Associate I/II - Administration

Carolina Family Health Centers•Wilson, NC

13d

About The Position

Carolina Family Health Centers, Inc. is a nonprofit, federally qualified health center providing accessible and affordable healthcare regardless of patients’ ability to pay or insurance status. Its integrated services include primary medical care, behavioral health, pharmacy, and dental care. Under the direction of the Director of Revenue Cycle and Health Information, the Billing Associate I or II performs day-to-day billing department functions, including charge entry, payment posting, claim tracking, and maintaining assigned payer accounts receivable. The position offers a 40-hour work week, Monday through Friday, 8 a.m. to 5 p.m., with no weekends. Starting pay is $15.00 per hour for Billing Associate I and $17.00 per hour for Billing Associate II; actual pay may vary based on qualifications, skills, competencies, and proficiency.

Requirements

High school diploma or GED.
For Billing Associate II: an associate degree and/or certification with three years of experience, or seven years of experience without a degree or certification.
Computer literacy.
Intermediate-level Microsoft Word and Microsoft Excel skills.
Attention to detail and accuracy.
Effective communication skills.
Ability to travel freely in the local area between clinics, hospitals, health departments, and other locations.
Ability to use proper lifting techniques.

Nice To Haves

Previous billing experience is preferred.

Responsibilities

Verify and enter charges.
Post payments.
Apply contractual and sliding-scale adjustments correctly.
Process zero-paid claims.
Monitor and work outstanding accounts receivable.
Run weekly reports to ensure accounts receivable are below organizational goals, preferably 45 days.
Prepare bad-debt write-offs for review.
Comply with insurance company rules and regulations.
Monitor payer updates and changes.