Biller

USPI•Virginia Beach, VA

17d•$19 - $27•Onsite

About The Position

Physicians' Surgery Center of Tidewater is seeking an experienced, detail-oriented Medical Biller for its multi-specialty ambulatory surgery center. This fully in-person role is responsible for the billing and collections process, including claim submission, payment posting, denial management, insurance follow-up, and account resolution. The successful candidate will have knowledge of medical billing practices, insurance reimbursement methodologies, and revenue cycle management, and will provide professional customer service to patients, payers, and team members. The surgery center is accredited by the Accreditation Association for Ambulatory Health Care and has two operating rooms and one procedure room. It supports specialties including Neurosurgery, Ophthalmology, Orthopedics, Pain Management, Plastic Surgery, Podiatry, and Ear, Nose, and Throat.

Requirements

High school diploma or GED required.
At least two years of medical billing experience.
Excellent communication skills and ability to interact professionally with patients, physicians, staff, and insurance representatives.
Familiarity with patient accounting software and electronic billing systems.
Ability to read and understand insurance explanations of benefits (EOBs) and managed care contracts.
Proficiency with Microsoft Excel, Microsoft Word, Outlook, and Internet Explorer.
Demonstrated job stability and longevity in previous roles.
Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

Medical billing experience in a healthcare, ambulatory surgery center, or physician practice setting.

Responsibilities

Prepare, review, and submit accurate electronic and paper claims to insurance carriers.
Monitor, investigate, and follow up on unpaid, denied, or underpaid claims to maximize reimbursement.
Review and appeal denied claims in a timely manner.
Post insurance and patient payments accurately and reconcile account discrepancies.
Review patient accounts and communicate with patients about billing inquiries and payment responsibilities.
Interpret insurance explanations of benefits (EOBs), payer guidelines, and contractual adjustments.
Maintain accurate patient account documentation in the billing system.
Collaborate with surgery center staff, physicians, and insurance representatives to resolve billing issues.
Ensure compliance with HIPAA and applicable billing regulations.
Assist with month-end reporting and other revenue cycle activities as assigned.