Medical Assistant (Mobile/Street Medicine Program)

Mosaic Community Health•Bend, OR

2d•Hybrid

About The Position

We are seeking a compassionate and skilled Medical Assistant (MA) to join our street medicine/mobile health clinic team. Our mobile clinic brings critical care directly to unhoused individuals and others in need, providing essential healthcare services to underserved populations. As a key member of our primary care team, you will provide direct patient care and support our healthcare providers in delivering high-quality, patient-centered services.

Requirements

Drivers License required.
Critical thinking and problem solving skills.
Excellent written, verbal, telephone and interpersonal communication skills.
Familiarity/experience with client interaction on the telephone.
Knowledge of available basic community services.
Basic typing skills (such as 30 WPM).
Basic personal computer skills and comfort with Microsoft Windows® operating system.
EHR experience.

Nice To Haves

CDL preferred.
EPIC experience a plus.

Responsibilities

Provide direct patient care and provider support as a member of the primary care team.
Facilitate coordinated planning of office visits via patient and team collaboration.
Perform initial rooming of patients during office visits, including medication reconciliation, risk factor review, and health maintenance review.
Provide provider support during office visits.
Review the plan of care with patients and assist with follow-up as needed.
Perform in-office testing and clinic services such as phlebotomy, EKG, hearing and vision testing.
Prepare and maintain exam rooms.
Maintain patient records.
Perform pre-visit chart scrubbing in EMR, including reviewing referrals, medications, immunizations, allergies, lab orders, health maintenance, and preventive care needs.
Prepare patients for procedures, vaccines, and foot exams.
Reconcile medications, immunizations, and allergies.
Room patients in person or remotely, including taking vitals, reviewing medical records, and reconciling health history.
Prepare, administer, and document medications and vaccines.
Assist with clinical procedures.
Review provider recommendations and after-visit summaries (AVS) with patients.
Communicate with patients regarding AVS, Q&A, and results.
Address patient encounters via electronic health records.
Conduct clinical services including EKG, pulse oximetry, hearing & vision testing, collecting and processing lab specimens, spirometry, and venipuncture.
Schedule patient appointments and coordinate care with appropriate staff for appointments or tests with specialists.
Deliver patient care within HRSA services scope and approved locations, including patient homes and community-based sites, providing home-based care when necessary and adhering to defined services and safety protocols.
Maintain clinic cleanliness.
Manage supply ordering and room stocking.
Perform sterile instrument processing.
Conduct Quality Assurance routine tasks.
For Mobile Van Only: Handle front desk tasks including building charts, registration, check-in, paperwork, and insurance.
For Mobile Van Only: Provide harm reduction education, manage supply ordering, tracking, and distribution, and maintain communication with the DC HR team.
For Mobile Van Only: Perform HIV/Hep C testing, handle lab/specimen drop-off, and stock/maintain supplies across various clinic sites.
For Mobile Van Only: Coordinate ride setups.
For Mobile Van Only: Track, order, and organize comfort supplies.
For Mobile Van Only: Act as a liaison with community partners.
For Mobile Van Only: Transport the mobile clinic to scheduled sites safely and on time.
For Mobile Van Only: Ensure the vehicle has sufficient fuel levels.
For Mobile Van Only: Set up the electrical system, signs, and clinic reception area before clinic begins.
For Mobile Van Only: Complete vehicle logs including safety checks.