Medical Assistant - Germantown

UnitedHealth Group•Germantown, TN

1d•Onsite

About The Position

Daybreak Treatment Center, part of the Optum family of businesses, is seeking a Medical Assistant to join our team in Germantown, TN. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Behavioral Care Team, you’ll be an integral part of our vision to make healthcare better for everyone. As a Medical Assistant, you will perform various office and clinical duties to keep our healthcare practice running efficiently. You will work directly with psychiatry staff to maintain patient records, triage calls, record patient requests for refills, and concerns for physician review in our EHR systems. Medical Assistants also assist with front desk duties such as checking patients in and out, collecting consent forms, and identifying patients.

Requirements

High School Diploma or equivalent (GED)
3+ years of experience working in a medical office
Experience working with computers for professional communication and medical documentation - Excel, Outlook, Athena RMS (or other EHRs)
Experience working in a behavioral health practice

Responsibilities

Maintain a positive public relations image with peers, patients, and visitors by presenting a positive, helpful attitude
Gather data relevant to the patient's age group and individual needs
Obtain and record: vital signs, weight, medication profile, allergies, chief complaint, signature/initials where appropriate before appointment with the clinician
Receive and document telephone messages and record requests in the EHR system
Confirm scheduled appointments and follow up on missed appointments
Medication and prior authorization requests