Assistant Store Leader-Guest Engagement (Germantown, TN)

Stand Out For Good, Inc. • Germantown, TN

1d • Onsite

About The Position

Stand Out For Good, Inc. is a fast-growing, founder-led retail company with five dynamic and expanding brands, operating in 37 states. Their mission is to give back to communities and make the world a better place, driven by purpose and entrepreneurial spirit, committed to delivering an outstanding experience for guests and associates. This mission is embodied in "Stand Out. For Good," which includes initiatives like Mission Mondays (10% of net proceeds to local charities) and a partnership with Coprodeli USA to build schools in Peru. The Guest Engagement Assistant Store Leader is empowered to create an exceptional and inspiring guest experience. This role involves hiring, training, and developing a diverse, passionate team that builds authentic relationships with guests. The leader's demeanor, presence, and passion for guest experience are crucial and inspiring to the team. They are responsible for driving sales and achieving positive measurable results through excellent sales floor leadership and by meeting and exceeding all guest experience goals.

Requirements

• Strong communication skills with an outgoing personality and willingness to engage with guests
• Proven record as a successful hospitality leader with a high degree of knowledge in all aspects of leadership including financial results, guest satisfaction and employee relations aspects of the role
• The ability to maintain a beautiful environment using a keen eye for detail, ensuring a pleasing experience and inviting atmosphere
• A genuine desire to make a positive impact on the community and contribute to meaningful causes
• Creative and entrepreneurial thinking with the ability to react instinctively to implementing revenue driven ideas and opportunities
• A well-groomed and stylish appearance is essential, reflecting both personal pride and a commitment to delivering a world-class guest experience at Stand Out For Good Inc.
• Ability to work a varied schedule with a minimum of 40 hours a week including holidays, nights and weekends
• 1 year Retail or Hospitality Management
• Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and/or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location
• Must be able to lift and carry 30 pounds regularly without assistance

Nice To Haves

• Bachelor’s Degree preferred

Responsibilities

• Cultivates a guest-focused environment by driving volume and anticipating guest needs
• Models excellent service standards and coaches associates to deliver exceptional guest experiences
• Recruit, train and develop a team to achieve individual, store, and company goals
• Foster team commitment through support, relationship building, and recognizing individual contributions
• Manages the Mission Monday campaign to positively impact your community to enhance people’s lives
• Holds self and the team accountable for achievement of P&L results and statistical standards
• Provides timely feedback, recognition, and rewards to associates, driving retention and performance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 11-50 employees