Medical Assistant

CVS Health•Harwood Heights, IL

9d•$19 - $39

About The Position

Oak Street Health uses a team-based approach to deliver high-touch primary care and coordinate patient care throughout the healthcare system. Medical Assistants are an important part of the care team, building relationships with members and collaborating with teammates to greet and room patients, assess health conditions, and perform routine diagnostic testing during appointments. The role requires flexibility, commitment, attention to detail, and problem-solving.

Requirements

Registered or Certified Medical Assistant.
No prior Medical Assistant experience is required.
CPR certification is required.
If the candidate has less than one year of Medical Assistant experience, certification is required before hire.
EMR experience and proficiency are required.
Strong communication skills and a customer service orientation.
Problem-solving skills, accountability, and a flexible, positive attitude.
U.S. work authorization.
Embodies being “Oaky.”

Nice To Haves

Medical Assistant certification is preferred for candidates with more than one year of Medical Assistant experience.
Two or more years of experience working with geriatric patients.
Phlebotomy Technician Certification.
Fluency in Spanish, Polish, Russian, or other languages spoken in the communities served, where necessary and indicated in the job title.

Responsibilities

Room patients promptly to ensure efficient patient flow and help providers stay on schedule.
Deliver an exceptional patient experience and help patients prepare for provider visits.
Obtain vital signs and chief complaints, and review medications.
Deliver patient screenings according to protocols.
Order supplies and stock exam rooms.
Conduct routine quality control checks, including infection control measures, equipment quality assurance, and checks for expired medications and supplies.
Ensure exam rooms are clean, safe, and ready for patient visits.
Provide telephonic patient support under the direction of an RN, provider, and/or protocol.
Under the direction of an RN or provider, offer appropriate Medical Assistant visits, which may include administering vaccinations, performing procedures, ABI, spirometry, and EKGs, depending on local laws and regulations.
Perform waived laboratory testing.
Schedule diagnostic testing.
Apply or assist with the application of durable medical equipment.
Participate in care team meetings to discuss patient care and clinic operations.
Perform other duties as assigned.