Medical Assistant

Heartland Dermatology Center•Great Bend, KS

10d

About The Position

Deliver patient care as a medical team member providing the most efficient and highest quality of care possible while maintaining compassion for the patient’s needs. Assist with exams and procedures as directed by the provider. Act as a patient advocate. It is the policy of our practice that all providers and staff preserve the integrity and confidentiality of protected health information (PHI) pertaining to our patients. To ensure that staff members have the necessary medical and PHI to provide the highest quality medical care possible, they will have access to the patient’s medical chart, demographic information, and, when necessary financial information. The staff member must sign a Confidentiality Agreement before receiving access to this information.

Requirements

High school diploma or GED
Active CPR certification
Willing to use nursing skills
Willing to learn numerous dermatologic procedures
Willing to work independently yet closely with others as a team player
Able to take initiative
Possess strong attention to detail
Able to communicate effectively (verbally and in writing) with patients, providers, and staff
Able to learn and perform procedures and tasks as listed in the job description
Must be capable of lifting and carrying 20lbs, and occasionally up to 50lbs
Must be proficient in using basic medical math skills
Problem-solving and use of reasoning skills to make discriminating judgments knowing right from wrong
Have legible handwriting
Dress according to guidelines in personnel manual
Must be capable of utilizing EHR for medical documentation on both desktop and tablet platforms
Successfully completed derm tech program and obtain certification

Responsibilities

Obtain a history of present illness/concerns, obtain HPI and any updates
Perform a review of systems with the patient
Prepare patients for examination and/or procedures
Take past medical, family, medication, allergy, and social history and update at each visit
Complete patient notes, chief complaint, review of systems, scribing exam, scribing assessment, and scribing the treatment plan as outlined by the provider. Input and verify information for MIPS to ensure favorable results
Perform suture removals, and provide instructions on post-op wound care
Take phone calls and return phone messages, triaging patients as necessary
Work faxes in a timely manner
Assist teammates in managing their workload effectively. Offer to help with tasks or assignments when possible. Collaborate with team to identify ways to distribute workload and delegate as appropriate
Stay up to date on current best practices and new medications
Assist patient to the exam room, bathroom, or mode of transportation as necessary
Provide education and support to patients and their families. Help patients make informed decisions surrounding their care and treatment plans
Input medications and prescriptions as ordered by the provider. Provide medication education to the patient as appropriate
Complete re-fill requests
Contact patients with benign/no treatment needed pathology results
Administer medication and treatments as ordered by the provider using the Five Rights of Medication Administration
Contact patients with malignant or pre-malignant pathology results and schedule follow-up procedures and appointments.
Execute closed loop communication when collaborating with outside providers/specialists
Mix and draw up medications including anesthetic, methotrexate, 5-FU, IM steroids and others according to clinic policy and provider orders
Perform phototherapy treatments per clinic protocols and as directed by prescribing provider
Assist the provider during the examination as required
Enter prescriptions as directed by the provider
Assist in obtaining prior authorization for specialty medication in accordance with clinic workflows
Prepare surgical supplies and equipment for surgeries and procedures
Complete specimen collection for lab testing, and document accordingly
Assist provider with biopsies, surgeries and procedures
Prepare for outreach/satellite clinics
Perform temperature and quality control checks as instructed by CLIA officer
Complete all documentation and scribing for patient visits and patient communication
Complete iPledge designee, confirmation, register, and assist in counseling patients as instructed by provider
Clean and prepare the exam room after each patient visit
Prepare instruments for sterilization and utilize autoclave as directed by manufacturer. Perform weekly and monthly autoclave maintenance
Restock exam, surgical, and treatment areas. Report items that need to be re-ordered
Keep all work areas clean and organized, including shared areas
Empty and wipe down trash receptacles, both contaminated and non-contaminated
Remove biohazards/sharps containers from exam rooms following OSHA guidelines for packaging and disposal
Vacuum and sweep flooring as needed
Wash, fold and put away laundry
Prepare specimens for courier pick up and complete associated logs and documentation
Assist with answering incoming phone calls to the clinic
Attend regular staff meetings and provide feedback as needed regarding policies and procedures
Act as a champion of positive change within the clinic. Foster and model the behaviors that reflect and support the desired group culture for the organization. Constructively offer feedback to the clinical team when there is incongruence with behaviors and the desired culture
Other duties as assigned by lead nurse