About The Position

A ProMedica Medical Assistant is a key member of the patient-centric care delivery model in an office setting. The role communicates with patients and coworkers and collaborates with leadership to recommend changes that improve patient care. The Medical Assistant supports a safe patient experience from arrival at a ProMedica facility. Tasks include gathering patient information, documenting the reasons for visits, and obtaining vital signs. The role also communicates with patients, peers, and members of the healthcare team, answers patient phone calls, and relays messages to providers or nurses. This summary describes the general nature and level of work and is not exhaustive.

Requirements

  • High school graduate or equivalent.
  • BLS (CPR): present a current American Heart Association course card at employment or obtain certification within 90 days of hire.

Nice To Haves

  • Previous medical office experience.
  • Certified or Registered Medical Assistant.

Responsibilities

  • Communicate with patients and coworkers in the office setting.
  • Collaborate with leadership to recommend changes that improve patient care.
  • Help provide a safe patient experience.
  • Gather patient information, document the reasons for visits, and obtain vital signs.
  • Answer patient phone calls and relay messages to providers or nurses.
  • Communicate with peers and members of the healthcare team.

Benefits

  • Flexible benefits, including compensation and programs to support employees’ families, finances, and personal well-being.
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