Medical Assistant

CenterWell•Hialeah, FL

12d•Onsite

About The Position

The Medical Assistant is the first point of contact for patient care and performs administrative duties alongside clinical care. The Medical Assistant 2 handles varied activities and moderately complex administrative, operational, and customer-support assignments, including computations, and typically works on semi-routine assignments. Reporting to the Clinical Administrator and/or Center Administrator, the Medical Assistant works closely with physicians, advanced practice providers, and clinical staff to provide high-quality patient care and support efficient clinic operations. Duties include patient intake, discussing symptoms, obtaining vital signs, administering medications and vaccines as permitted by certification, performing phlebotomy, collecting specimens, and conducting diagnostic screenings. The Medical Assistant also prepares and maintains exam rooms, sterilizes equipment, and accurately documents patient information in the electronic medical record (EMR). The role calls for strong clinical skills, attention to detail, and a patient-first mindset, as well as the ability to balance multiple priorities in a fast-paced environment and support a positive experience for patients and providers. This is a patient-facing role covered by the company's Tuberculosis screening program; selected candidates must complete TB screening. The position is based at 3233 Palm Ave, Hialeah, FL 33012-5427, and works Monday through Friday, 8:00 a.m. to 5:00 p.m., for 40 scheduled hours per week.

Requirements

Successful completion of a medical assistant school or training program, or certification/registration as a Medical Assistant, or at least 5 years of experience with provider approval.
High school diploma or equivalent.
CPR certification.
Selected candidates must complete TB screening as part of the company's tuberculosis screening program.

Nice To Haves

Medical Assistant certification or registration; required for candidates in Arizona, Indiana, and South Carolina.
Phlebotomy experience.
Medication or vaccine administration experience.
At least 1 year of Medical Assistant experience.
Value-Based Care experience, including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience.
Bilingual proficiency in English and Spanish; candidates must pass a proficiency exam before communicating in a foreign language.

Responsibilities

Serve as the first point of contact for patient care.
Perform administrative duties in addition to patient care.
Assist with patient intake and discuss symptoms.
Obtain patients' vital signs.
Administer medications and vaccines as permitted by certification.
Perform phlebotomy and collect specimens.
Conduct diagnostic screenings.
Prepare and maintain exam rooms and sterilize equipment.
Accurately document patient information in the electronic medical record (EMR).
Work with physicians, advanced practice providers, and clinical staff to deliver high-quality patient care and support efficient clinic operations.
Complete required tuberculosis screening if selected for the patient-facing role.