Medical Assistant

Heritage Provider Network•Victorville, CA

19d•$23 - $24

About The Position

The Medical Assistant supports clinical and administrative operations by collecting and documenting patient information, preparing and maintaining exam rooms, performing routine specialized procedures within scope of practice, and assisting providers with patient care and follow-up. The role also includes front desk coverage, supply and medication inventory, quality-control activities, patient education, and accurate documentation in the electronic health record and other applicable systems. The position requires a high school diploma or equivalent and graduation from an accredited medical assistant program. Certified Medical Assistant (CMA) certification and CPR and first aid certification must be obtained within 60 days of hire. One year of healthcare experience and bilingual ability are preferred. The expected starting pay range is $23.00–$24.00 per hour; actual pay may vary based on individualized factors. The total compensation package may include a sign-on bonus, restricted stock units, discretionary awards, and benefits such as medical and financial benefits, 401(k) eligibility, and paid time off, including vacation, sick time, and parental leave.

Requirements

High school graduate or equivalent.
Graduate of an accredited medical assistant program.
Obtain Certified Medical Assistant (CMA) certification within 60 days of hire.
Obtain CPR and first aid certification within 60 days of hire.
Ability to communicate effectively with individuals at all levels of the organization, providers, patients, patients’ family members, and others.
Ability to use computers, computer software and applications, and Microsoft Office applications, including Excel, Outlook, PowerPoint, and Word, with basic to intermediate proficiency.

Nice To Haves

One year of healthcare experience.
Bilingual ability.

Responsibilities

Obtain patient medical history, medication lists, and vital signs, and accurately document the information in the patient’s EHR.
Perform clinic front desk duties, including answering incoming calls, obtaining or verifying patient information, checking patients in and out, and coordinating appointments as needed for coverage.
Clean and disinfect exam rooms after patient examinations.
Prepare treatment rooms and ensure they are stocked with applicable medical supplies.
Perform routine specialized procedures, such as venipuncture, catheterization, and sterile dressing changes, within scope of practice and departmental policies and procedures.
Maintain medication and medical-supply inventory and order or replenish items as needed.
Participate in quality-control activities and maintain requested office files and logs, including medication expiration, refrigerator temperature, oxygen, and cold sterilization fluid checks.
Provide patient instructions and education as directed by the Provider.
Document Provider orders in the patient’s EHR and facilitate referrals for other services or care as requested by the Provider.
Process prescription orders and refills as directed and authorized by the Provider.
Document diagnostic and treatment requests in the patient’s electronic medical record and other applicable systems as requested by the Provider.
Assist with gathering information to comply with star measures, HEDIS, and other guidelines.
Administer medication as ordered by the Provider, following established policies and procedures and the six rights of medication; obtain licensed-provider verification of the medication and dosage before administration; and document administered medications in the patient’s EHR.
Perform other duties as assigned.