Medical Assistant

Pediatric Associates Family of Companies • Arlington, TX

9d

About The Position

Perform quality, team-based patient care under the direct supervision of a clinician, providing clinical and administrative support to promote health and wellness in a safe, friendly environment. Support clinicians and care management teams with chronic disease management, examinations, and treatment for pediatric patients. The role is patient-facing and involves direct patient care. Work may rotate between the office and remote/telework, and travel to other office locations may be required. Designated float staff may be assigned to multiple office locations.

Requirements

• High school diploma or equivalent required.
• MA diploma or certification required, or a minimum of three years of MA experience in lieu of the diploma or certification requirement.
• Active BLS certification required.
• A driver's license is required upon hire and throughout employment.
• Excellent interpersonal, organizational, and customer service skills to support and reassure pediatric patients and their families.
• Ability to maintain effective working relationships with patients, employees, and the community.
• Ability to multitask in a fast-paced environment.
• Knowledge of basic medical terminology and immunization.
• Knowledge of medical safety practices and standards.
• Ability to plan, prioritize, and organize.
• Clear written and verbal communication skills.
• Critical-thinking ability, including in emergency situations.
• Proficiency with electronic health recordkeeping systems.

Nice To Haves

• Minimum one year of Medical Assistant experience with an MA diploma or certification in a healthcare setting is preferred.
• Experience may be commensurate with education.

Responsibilities

• Welcome and room patients; prepare exam rooms, ensuring cleanliness, infection control, and appropriate supplies.
• Obtain and document vital signs, including height, weight, temperature, pulse, respiration, blood pressure, and pulse oximetry.
• Collect and document patient history, medications, allergies, and chief complaint in the EMR.
• Prepare patients for examinations and assist clinicians during routine procedures.
• Perform basic vision, hearing, and developmental screenings.
• Administer vaccines and medications using established protocols and buddy-check processes.
• Collect and appropriately process routine lab specimens, including capillary blood, urine, throat swabs, and nasal swabs.
• Perform point-of-care testing and operate equipment such as EKG and spirometry devices.
• Provide basic first aid and wound care as directed.
• Reconcile medications and vaccines in the EMR and state registry.
• Maintain accurate patient records and organize or scan documentation.
• Provide patient education using approved materials.
• Ensure proper vaccine handling and storage compliance.
• Assist with scheduling, referrals, and completion of routine forms.
• Respond to patient messages and escalate concerns appropriately.
• Observe and report changes in patient condition to the clinician.
• Maintain a safe, clean clinical environment.
• Follow HIPAA, safety, and infection control policies.
• Support team workflow and assist colleagues as needed.
• Perform other duties as assigned.
• Adhere to organizational information security policies and protect sensitive information, including ePHI and PHI, in accordance with organizational policy and applicable federal, state, and local regulations.

Benefits

• $1,000 sign-on bonus for eligible external new Medical Assistant or Medical Receptionist hires. Internal transfers, agency candidates, temporary staff, contractors, and individuals converting from agency to direct employment are not eligible.
• Reimbursement for travel to other office locations, as outlined by company policy.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED