Medical Assistant-- CHC of Bristol - Full Time - Signon Bonus

Moses/Weitzman Health System • Bristol, TN

12d • Hybrid

About The Position

This is a full-time opportunity for a Medical Assistant at the Community Health Center of Bristol. The role involves providing clinical and technical support for primary care providers, utilizing electronic tools for efficient workflow, and monitoring equipment according to OSHA and CLIA standards. The Medical Assistant will liaise with patients, families, specialists, and the healthcare team to ensure continuity and coordination of care in a patient-centered medical home. Responsibilities include pre-visit preparation, "e-huddles" with the primary care nurse and provider, preparing patients for telehealth, managing virtual telehealth sessions, supporting clinical teams with administrative tasks, and facilitating patient flow. The role also involves preparing patients for in-person visits, documenting chief complaints and screening test results, performing vital signs, conducting CLIA waived tests, EKGs, and hearing/vision tests. Prioritization of work, collaboration with team members, scheduling tests and referrals, maintaining a clean and safe work environment, stocking exam rooms, and adhering to infection control standards are also key aspects of the position. The role requires yearly CPR certification and excellent customer service skills, with a focus on quality of care and teamwork. Compliance with agency mandated in-service training is also required.

Requirements

• High school diploma or equivalency
• Completion of a Medical Assistant course from an accredited/recognized school
• Medical Assistant board certification (AAMA, NHA)/registration (AMT) or achieved within 90 days of hire
• EKG use
• Appointment scheduling
• Word processing and computer skills
• Familiarity with medical testing procedures
• Sound organizational skills and accuracy at all levels of job
• Prior demonstrated excellent communication and customer service skills
• Must be team focused and demonstrate leadership qualities
• Current American Red Cross CPR for the Professional Rescuer and AED (CPR/FPR/AED) certification or current American Heart Association BLS/AED for Healthcare Providers certification.

Nice To Haves

• Bilingual
• Expert knowledge of the electronic health record

Responsibilities

• Provides clinical and technical support for primary care providers.
• Implements all planned care items using electronic tools to ensure efficient and accurate workflow.
• Monitors equipment and performs clinical testing according to OSHA and CLIA standards.
• Liaises with patients, families, specialists, and all members of the health care team.
• Ensures continuity and coordination of care in a patient centered medical home.
• Performs pre-visit preparation for all primary care patients scheduled to be seen.
• Collaborates with the primary care nurse and provider to "e-huddle" utilizing the Planned Care Dashboard to ensure complete and thorough primary care visits.
• Prepares patients to be seen by provider in the telehealth environment including guiding patients on the use of video telehealth technology.
• Manages virtual telehealth sessions for multiple providers using Zoom technology including set up of virtual exam rooms, admitting patients, and pre-visit preparation.
• Supports clinical teams in the collection of paperwork, request of records, scheduling of follow up visits, and other administrative support tasks for clinical teams.
• Collaborates with providers, clinical and clerical support staff to facilitate appropriate telehealth patient flow.
• Prepares patients to be seen by provider, using established criteria as appropriately determined by the nature of the visit (i.e., sick, PE, WCC, etc.).
• Accurately documents chief complaint and results from evidence based screening tests.
• Accurately performs and documents patient vital signs.
• Independently and accurately performs appropriate CLIA waived tests, EKG, hearing & vision test.
• Prioritizes work responsibilities on a daily basis, decreasing waiting time.
• Effectively works as a member of the health care team assisting other team members as needed, or requested.
• Appropriately schedules tests and referrals for specialty care in accordance to Provider orders in a timely manner.
• Maintains a clean, orderly, safe working environment.
• Oversees maintenance of supplies and documents in medical logs as directed.
• Setup and stock exam rooms and clean rooms at end of each day worked.
• Adheres to all infection control standards, follows Universal Precautions and safety policies and procedures of the Agency.
• Maintains yearly CPR certification as required for all clinical employees.
• Exhibits excellent customer service skills to external and internal customers at all times with a focus on quality of care and teamwork that focuses on the needs of the department and/or the business in conjunction with the full mission of the Agency.
• Complies with Agency mandated in-service training workshops (EOC, Working Safely, Abuse, etc.).
• Communicates clinical/client information to providers accurately.
• Accurately takes messages, and communicates on the telephone.
• Communicates effectively with other medical assistants, collaborates with medical provider and nursing staff.
• Maintains client confidentiality.

Benefits

• Great company benefits
• $500 Signon at 90 days IF Registered (RMA) or Certified (AAMA or NHA)
• $500 Signon at 9 months OR if already RMA or CMA at time of hire, will be paid $1,000 signon

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED