Medical Assistant - CHC of Middletown - Full Time - Signon Bonus

Moses/Weitzman Health System•Middletown, CT

5d•Onsite

About The Position

This is a full-time opportunity for a Medical Assistant at the CHC of Middletown. The role involves providing clinical and technical support for primary care providers, utilizing electronic tools for efficient workflow, and monitoring equipment according to OSHA and CLIA standards. The Medical Assistant will liaise with patients, families, specialists, and the healthcare team to ensure continuity and coordination of care in a patient-centered medical home. Responsibilities include pre-visit preparation, managing telehealth sessions, supporting clinical teams with administrative tasks, preparing patients for visits (both in-person and telehealth), documenting vital signs and screening tests, performing CLIA waived tests and EKGs, prioritizing work, scheduling tests and referrals, maintaining a clean and safe work environment, stocking supplies, adhering to infection control standards, and maintaining CPR certification. The position also requires excellent customer service skills, teamwork, and compliance with agency training.

Requirements

High school diploma or equivalency
Completion of a Medical Assistant course from an accredited/recognized school
Medical Assistant board certification (AAMA, NHA)/registration (AMT)
EKG use
Appointment scheduling
Word processing and computer skills
Familiarity with medical testing procedures
Sound organizational skills and accuracy at all levels of job
Prior demonstrated excellent communication and customer service skills
Must be team focused and demonstrate leadership qualities
Current American Red Cross CPR for the Professional Rescuer and AED (CPR/FPR/AED) certification or current American Heart Association BLS/AED for Healthcare Providers certification
Communicates clinical/client information to providers accurately.
Accurately takes messages, and communicates on the telephone.
Communicates effectively with other medical assistants, collaborates with medical provider and nursing staff.
Access to clients’ charts and health care information.
Maintains client confidentiality.

Nice To Haves

Bilingual
Expert knowledge of the electronic health record

Responsibilities

Provides clinical and technical support for primary care providers.
Implements all planned care items using electronic tools to ensure efficient and accurate workflow.
Monitors equipment and performs clinical testing according to OSHA and CLIA standards.
Liaises with patients, families, specialists, and all members of the health care team.
Ensures continuity and coordination of care in a patient centered medical home in collaboration with the primary care nurse and provider.
Performs pre-visit preparation for all primary care patients scheduled to be seen, applying evidence-based guidelines.
Prepares patients to be seen by provider in the telehealth environment, including guiding patients on the use of video telehealth technology.
Manages virtual telehealth sessions for multiple providers using Zoom technology, including set up of virtual exam rooms, admitting patients, and pre-visit preparation.
Supports clinical teams in the collection of paperwork, request of records, scheduling of follow up visits, and other administrative support tasks for clinical teams.
Collaborates with providers, clinical and clerical support staff to facilitate appropriate telehealth patient flow.
Prepares patients to be seen by provider, using established criteria as appropriately determined by the nature of the visit.
Accurately documents chief complaint and results from evidence-based screening tests.
Accurately performs and documents patient vital signs.
Independently and accurately performs appropriate CLIA waived tests, EKG, hearing & vision test.
Prioritizes work responsibilities on a daily basis, decreasing waiting time.
Effectively works as a member of the health care team assisting other team members as needed, or requested.
Appropriately schedules tests and referrals for specialty care in accordance to Provider orders in a timely manner.
Maintains a clean, orderly, safe working environment.
Oversees maintenance of supplies and documents in medical logs as directed.
Setup and stock exam rooms and clean rooms at end of each day worked.
Adheres to all infection control standards, follows Universal Precautions and safety policies and procedures of the Agency.
Maintains yearly CPR certification as required for all clinical employees.
Exhibits excellent customer service skills to external and internal customers at all times with a focus on quality of care and teamwork.
Complies with Agency mandated in-service training workshops.