Medical Assistant - Heart & Lung Specialist
About The Position
The Medical Assistant supports patient flow for assigned physicians at Heart & Lung Specialist in Bend, Oregon. The role gathers information using triage skills so designated staff can make appropriate patient health assessments and anticipates physicians’ needs related to patient care. Medical Assistants collaborate with physicians and non-clinical staff to provide comprehensive, compassionate care. This position does not manage other caregivers. The Medical Assistant escorts patients to exam rooms, prepares them for physician assessment, maintains medical charts, assists with phone requests, and performs physician-requested ancillary or surgical procedures, excluding administration of IV medication. The role also maintains equipment and supply inventories and supports the organization’s mission, values, continuous improvement, safety, confidentiality, ethical conduct, and patient-focused service. Additional duties of similar complexity may be assigned. This is a regular, non-exempt position scheduled for 40 hours per week, Monday through Friday, on first shift, with shift hours listed as 7–5:30. Travel to business functions, trainings, meetings, and St. Charles Health System worksites may be required. The employee must be able to wear the PPE required to perform the job safely.
Requirements
- High school diploma or GED.
- Current Medical Assistant certification from AMT, NCCT, AAMA, NAHP, or NHA; alternatively, current Oregon licensure as an intermediate- or paramedic-level EMT, LPN, RN, or Athletic Trainer.
- AHA Basic Life Support for Healthcare Provider certification.
- Basic knowledge of ICD-10 and CM/CPT/HCPCS coding conventions and procedures.
- Working knowledge of medical practice management information systems.
- Basic knowledge of physician office documentation standards.
- Ability to maintain confidentiality and meet HIPAA requirements.
- Candidates with NHA certification who qualified through work experience rather than graduation from an accredited Medical Assisting Program must have one year of Medical Assisting experience.
- Ability to travel to business functions, trainings, meetings, and all St. Charles Health System worksites.
- Ability to wear required personal protective equipment.
- Physical ability to meet the position’s stated demands, including frequent sitting and lifting/carrying/pushing/pulling 1–25 pounds; occasional bending, stooping, kneeling, crouching, reaching overhead, and lifting/carrying/pushing/pulling 25–50 pounds; and the listed standing, walking, keyboarding, speaking, and hearing requirements.
Nice To Haves
- Graduate of an accredited Medical Assistant program.
- Two years of Medical Assisting experience.
Responsibilities
- Escort patients to exam rooms and prepare them for physician assessment.
- Record and maintain patient medical data in medical charts.
- Assist physicians with phone requests from patients and other medical professionals or institutions.
- Perform physician-requested ancillary and/or surgical patient procedures, excluding administration of IV medication.
- Maintain equipment, instruments, and supply inventory levels.
- Support the organization’s vision, mission, and values.
- Support Lean principles of continuous improvement and champion change.
- Help maintain a safe environment for caregivers, patients, and guests.
- Conduct activities professionally and confidentially, comply with applicable laws and policies, report known or suspected violations, and cooperate with organizational investigations and proceedings.
- Deliver timely, efficient, accurate customer service and/or patient care that promotes goodwill.
- Perform additional duties of similar complexity as required or assigned.
- Travel to business functions, trainings, meetings, and St. Charles Health System worksites as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
