Medical Assistant - Heart & Lung Specialist

St. Charles Health System•Bend, OR

9d•Onsite

About The Position

The Medical Assistant supports daily patient flow for assigned physicians at St. Charles Health System’s Heart & Lung Specialist clinic in Bend, Oregon. The role uses triage skills to gather information for designated staff to assess patient health and anticipates physicians’ needs in providing medical care. The position does not manage other caregivers. St. Charles Health System’s Medical Assistants work across numerous specialties and collaborate with physicians and non-clinical staff to provide comprehensive, compassionate health care. The role requires supporting the organization’s vision, mission, and values, maintaining a safe and confidential environment, and delivering timely, efficient, accurate service. The position is regular, non-exempt, scheduled for 40 hours per week on the first shift, Monday through Friday, with shift hours of 7–5:30.

Requirements

High school diploma or GED.
Current MA certification from AMT, NCCT, AAMA, NAHP, or NHA, or current Oregon licensure as an intermediate- or paramedic-level EMT, LPN, RN, or Athletic Trainer.
AHA Basic Life Support for Healthcare Provider certification.
Basic knowledge of ICD-10, CM/CPT/HCPCS coding conventions and procedures.
Working knowledge of medical practice management information systems.
Basic knowledge of physician office documentation standards.
Ability to maintain confidentiality and meet HIPAA requirements.
Candidates with NHA certification who qualified through work experience rather than graduation from an accredited Medical Assisting Program must have one year of Medical Assisting experience.
Ability to travel to business functions, trainings, meetings, and all St. Charles Health System worksites.
Ability to wear the personal protective equipment required to perform the job safely.

Nice To Haves

Graduate of an accredited Medical Assistant program.
Two years of Medical Assisting experience.

Responsibilities

Escort patients to exam rooms and prepare them for physician assessment.
Record and maintain patient medical data in medical charts.
Assist physicians with phone requests from patients, medical professionals, and institutions.
Perform physician-requested ancillary and surgical patient procedures, excluding administration of IV medication.
Maintain equipment, instruments, and supply inventory levels.
Support the organization’s vision, mission, and values.
Support Lean principles of continuous improvement and act as a champion of change.
Help provide and maintain a safe environment for caregivers, patients, and guests.
Conduct activities professionally and maintain confidentiality.
Comply with applicable laws, regulations, policies, and procedures; act ethically, report known or suspected violations, and cooperate with organizational investigations and proceedings.
Deliver customer service and patient care that promotes goodwill and is timely, efficient, and accurate.
Perform additional duties of similar complexity as required or assigned.
Travel to business functions, trainings, meetings, and St. Charles Health System worksites.