Medical Assistant Orthopedics Clinic Payson

Banner Health

5d•Onsite

About The Position

The Medical Assistant assists clinicians and nursing staff in providing medical care and implementing and evaluating direct patient care. The position uses specialized knowledge, judgment, and skills to provide an excellent patient experience. It works under the direct supervision of providers and collaborates with staff, physicians, patients, families, and external health care contacts. The role is based at the Payson GS clinic in Payson, Arizona. The schedule is Monday through Friday, 7:00 a.m. to 5:30 p.m., with flexibility to assist other specialty clinics. Banner Medical Group provides primary and specialty care in a variety of practice settings. The organization states that the group has more than 1,000 physicians and more than 3,500 total employees.

Requirements

High school diploma, GED, or equivalent working knowledge.
Completion of an approved medical assistant training program as defined by state regulations.
Active Medical Assistant certification is required. Accepted examples include RMA with proof of current AMT membership, CMA with proof of current AAMA membership, CCMA with proof of current NHA membership (test administered after 7/1/2017 only), or NCMA with proof of current NCCT membership.
Certification or additional training must meet Meaningful Use requirements.
BLS certification is required.
Strong computer skills, including ability to work with medical software.
Exceptional interpersonal and communication skills.
Ability to manage multiple changing priorities effectively and in an organized manner.

Nice To Haves

Experience with office medical procedures and treatments.
Knowledge of insurance, managed care operations, EMR, and scheduling software.
Additional related education and/or experience.

Responsibilities

Prepare patients for examinations and treatment by taking and recording vital signs, symptoms, measurements, chief complaints, and pain scores as appropriate; report changes in patient condition to the clinician.
Assist providers with examinations and minor in-office procedures, including blood pressure, respiration and heart-rate/pulse measurements, temperature checks, phlebotomies, ear irrigation, and EKGs; chaperone as needed and follow universal precautions and use personal protective equipment as needed.
Prioritize patient flow through the clinical process.
Coordinate and manage patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling for clinic, hospital, and ancillary treatments and tests; communicate test results to patients and support clinicians in providing optimal care.
Administer medications in accordance with established policies and procedures or as directed, when applicable.
Provide clerical support for patient notifications and documentation; maintain complete medical records, including relevant laboratory results, authorizations, X-rays, hospital records, and prior care; provide complete and accurate billing information promptly.
Maintain a clean and functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas; disinfect equipment and instruments using appropriate solutions and sterilization procedures; follow manufacturer recommendations and OSHA guidelines for hazardous substances.
Perform basic equipment maintenance and coordinate needed maintenance and repairs.
Order supplies as directed and stock patient care areas; handle medication-related tasks, including expired medications or equipment and recalls.
Maintain effective communication with internal and external customers and demonstrate service orientation and teamwork.
Complete required onboarding and orientation activities, including simulation training, as needed or directed.
Prioritize information from multiple sources to support responses to changes in the health status of patients and families; interact with physician offices to report, request, or clarify information.