Medical Assistant Orthopedics Clinic Payson

Banner Health

5d•Onsite

About The Position

The Medical Assistant assists clinicians and nursing staff in providing medical care and implementing and evaluating direct patient care. The role uses specialized knowledge, judgment, and skills to provide an excellent patient experience in an orthopedics clinic in Payson, Arizona. The position works under the direct supervision of providers and interacts with staff across departments, physicians, patients, families, and external healthcare contacts. The schedule is Monday through Friday, 7:00 a.m. to 5:30 p.m., with flexibility to assist other specialty clinics.

Requirements

High school diploma, GED, or equivalent working knowledge.
Completion of an approved medical assistant training program as defined by state regulations.
Active Medical Assistant certification required; accepted examples include RMA with current AMT membership, CMA with current AAMA membership, CCMA with current NHA membership (test administered after July 1, 2017), or NCMA with current NCCT membership.
Certification or additional training must meet Meaningful Use requirements.
BLS certification required.
Strong computer skills, including ability to work with medical software.
Exceptional interpersonal and communication skills.
Ability to manage multiple changing priorities effectively and in an organized manner.
For employees working at the listed Banner behavioral health facilities or specified Banner Medical Group behavioral health clinical settings serving children: Arizona Fingerprint Clearance Card at hire and maintained throughout employment, and signing an Arizona Criminal History Affidavit upon hire.

Nice To Haves

Experience with office medical procedures and treatments.
Knowledge of insurance, managed care operations, EMR, and scheduling software.
Additional related education and/or experience.

Responsibilities

Prepare patients for examinations and treatment by taking and recording vital signs, symptoms, other necessary measurements, chief complaints, and pain scores as appropriate; report potential changes in patient condition to the clinician.
Assist providers with examinations and minor in-office procedures, including blood pressure and other vital measurements, phlebotomies, ear irrigation, and EKGs; act as a chaperone when needed; follow universal blood and body-fluid precautions and use personal protective equipment as needed; prioritize patient flow.
Coordinate and manage patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling for clinic, hospital, and ancillary treatments and tests; communicate test results to patients; support clinicians in providing optimal care; administer medications when authorized by policy or direction.
Provide clerical support for patient notifications and documentation, including maintaining complete medical records and supplying accurate, timely information for billing.
Maintain a clean and functional environment by cleaning and disinfecting equipment, examination rooms, and storage areas; follow sterilization procedures, manufacturer recommendations, and OSHA guidelines for hazardous substances; perform basic equipment maintenance and coordinate repairs.
Order supplies as directed and stock patient-care areas; perform medication-related tasks, including addressing expired medications or equipment and recalls.
Maintain effective communication with internal and external customers and demonstrate service orientation and teamwork.
Complete required onboarding and orientation activities, including simulation training, as needed or directed.
Prioritize information from multiple sources to support patients and families as health status changes; communicate with physician offices to report, request, or clarify information.