MEDICAL ASSISTANT

Comprehensive Community Health Centers Inc. • Glendale, CA

12d • $22 - $25

About The Position

The Medical Assistant performs administrative and clinical duties under the direction of a provider and management. The role prepares and maintains treatment rooms, positions and drapes patients, provides equipment and supplies to providers, takes vital signs, performs visual and on-site testing, assists with treatments and examinations, and maintains equipment and inventory. Administrative work includes maintaining electronic medical records, scheduling patients, processing charge slips, and providing routine patient instruction.

The position also conducts medical screening, including administering questionnaires and taking and documenting temperatures according to established protocols. It supports patient relations, care coordination, specimen collection, minor procedures, records management, prescription-related tasks under provider direction, facility upkeep, and community outreach activities. Patient interactions should be welcoming, attentive, personalized, and informative. Employees must be able to perform the essential job functions without imposing significant risk of substantial harm to themselves or others.

Requirements

• High school diploma or equivalent.
• Medical Assistant Certificate.
• CPR certification.
• Bilingual ability in Spanish, Armenian, or Russian.
• Ability to perform the essential functions without imposing significant risk of substantial harm to the health or safety of oneself or others.

Nice To Haves

• Two years of experience preferred.
• AAMA certification preferred.

Responsibilities

• Administer medical questionnaires and temperature screenings to staff, patients, and visitors according to protocols and CDC guidance; report and document findings and communicate them to leads.
• Adjust appointment types as needed based on screening results and explain changes to patients.
• Use required personal protective equipment for medical screening.
• Ensure timely patient services; identify the provider, explain care processes, arrange ancillary services, and keep patients informed and comfortable.
• Triage telephone calls and patient inquiries, listen to complaints, and manage records of calls and prescription refill information in electronic medical records.
• Assist patients to examination rooms and remain available to providers.
• Perform visual testing and on-site testing accurately.
• File laboratory, imaging, EKG, scan, and other documents after provider sign-off.
• Assist providers with examinations, treatments, specimen collection, cultures, and minor surgery, including positioning, draping, and passing instruments.
• Administer specified injections only under provider direction and after the dosage is verified by the provider.
• Check medication stock and samples, discard expired medications appropriately, and reorder supplies as needed.
• Maintain patient care areas, clean community areas and infectious-exposure areas, inventory supplies, and maintain patient confidentiality.
• Schedule appointments, register patient data, and send information to departments and medical offices.
• Screen telephone calls, take provider messages, call in prescriptions or refills under provider direction, and maintain required logs and records.
• Compile and condense technical and statistical data for reports and records; prepare for site reviews and audits.
• Translate for providers and office staff when requested.
• Follow procedures for requests for and release of information, obtain appropriate signatures, and ensure providers or managers are aware of information requests.
• Report supply needs and equipment malfunctions; maintain general office equipment and emergency supplies.
• Maintain and update patient files and contact information; conduct patient mailings and recall calls.
• Attend health fairs and events, plan event needs, explain services, schedule appointments, and collaborate on outreach materials.
• Provide reproductive health counseling (Title X services), participate in provider/MA huddles, prepare charts for appointments, and use motivational interviewing.
• Perform related work and other duties as assigned.

Benefits

• 100% employer-paid medical, dental, and vision coverage.
• 100% employer-paid life and Accidental Death & Dismemberment insurance.
• 401(k) with employer matching.
• Paid Time Off accrual, 10 paid holidays, and a wellness day off.
• Flexible Spending Account (FSA).
• Fringe Marketplace stipend.
• Optional supplemental insurance.
• Participation in the company-wide profit-sharing program for eligible employees.
• Professional development and opportunities for internal growth and advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED