Medical Assistant – Mental Health Program
About The Position
The Medical Assistant plays an essential role in supporting the health, safety, and day-to-day medical needs of clients within Growth Centers of America's residential treatment program. This position works closely with nurses, therapists, psychiatrists, educators, and residential staff to help maintain a safe, structured, and therapeutic environment for adolescents. It is an opportunity to gain hands-on experience in adolescent behavioral health, residential treatment, crisis support, and multidisciplinary care while helping clients heal, stabilize, and move toward healthier futures.
Requirements
- High School Diploma or GED
- Certified Medical Assistant from an accredited program
- Current CPR and First Aid certification
- Ability to pass background and fingerprint clearance
- Strong communication, organization, and documentation skills
- Ability to work effectively in a fast-paced residential treatment environment
Nice To Haves
- Minimum one year of experience in healthcare, behavioral health, residential treatment, or related settings
- Knowledge of crisis intervention and de-escalation techniques
- Experience supporting clients with mental health, eating disorders, substance use, or dual diagnosis needs
- Experience with medication administration and behavioral health documentation
Responsibilities
- Take and record vital signs, complete drug screenings, and document medical updates.
- Administer medications according to physician orders and facility protocols.
- Monitor clients for behavioral, emotional, or medical changes and communicate concerns to treatment staff.
- Provide one-on-one supervision for clients with elevated safety, behavioral, or medical concerns.
- Support daily client routines while maintaining professionalism and therapeutic boundaries.
- Assist with coordinating medical appointments and outside provider communication.
- Respond appropriately during medical or behavioral emergencies following company protocols.
- Maintain accurate medical records, shift logs, incident reports, and documentation.
- Ensure confidentiality and compliance with HIPAA and facility standards.
- Follow all medication administration, infection control, and safety procedures.
- Support compliance with licensing, accreditation, and program requirements.
- Maintain organization and cleanliness within medical and client care areas.
- Work collaboratively with nurses, therapists, psychiatrists, behavioral staff, and leadership.
- Participate in shift handoffs, trainings, meetings, and ongoing professional development.
- Contribute positively to the overall therapeutic and residential environment.
- Help maintain a structured, safe, supportive, and trauma-informed setting for adolescents.
- Maintain flexibility and composure in fast-paced or high-stress situations.
Benefits
- Opportunity to gain hands-on experience in adolescent behavioral health, residential treatment, crisis support, and multidisciplinary care.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1-10 employees
