Medical Assistant

Emergeortho, P.A•Leland, NC

11d•Onsite

About The Position

EmergeOrtho is seeking a Medical Assistant to provide professional patient care under physician supervision and support Pain Management at two clinic locations. The Medical Assistant prepares patients for physician encounters, facilitates lab tests, assists with patient documentation, and performs clinical duties as directed. The role also includes patient education, care coordination as needed, maintaining supplies and equipment, and communicating patient needs and test results to physicians and patients.

Requirements

High school degree or equivalent required.
Current CPR Certification.
Knowledge of laboratory and diagnostic tests and related paperwork.
Comfort using email and interacting with Internet applications.
Knowledge of practice management and word processing software.
Working knowledge of managed care basics.
Excellent communication skills.
Excellent documentation skills.

Nice To Haves

CMA Certification, or other equivalent education, certification, licensure, or related degree.
Medical training and/or experience in casting or splinting.

Responsibilities

Obtain and document patient medical history, reason for visit, and other pertinent treatment information before the physician exam.
Obtain X-rays as indicated by physician order before the physician exam.
Prepare medical record information, including X-ray films, for physician review.
Participate in minor procedures such as suture removal, dressing changes, casting or splinting, and DME application.
Obtain prior authorization for procedures, equipment, and medication when appropriate.
Schedule tests and off-site diagnostic procedures as directed by physician orders.
Communicate physician referral requests to appropriate staff for processing.
Communicate patient needs, concerns, and test results to physicians in a timely manner to support appropriate changes to the plan of care.
Communicate the plan of care and responses to patient questions or concerns in a timely manner.
Function in the Care Coordinator role as needed.
Prepare and maintain treatment supplies and equipment, including sterilization.
Follow infection control policies and procedures.
Provide oral and written patient education regarding diagnoses, procedures, and medications when appropriate.
Replenish supplies, clean exam rooms after each patient according to infection control guidelines, and stock exam rooms at the end of each day.
Communicate supply shortages and other clinical needs to the Clinical Manager or designee.
Obtain pending laboratory and other diagnostic test results, communicate them to the physician, and obtain pending results before the patient's next clinic visit.
Ensure documentation accurately reflects the patient encounter and plan of care.
Follow applicable department and practice policies and procedures.
Maintain patient confidentiality and comply with HIPAA privacy and confidentiality guidelines.
Maintain knowledge of practice management and other computer software relevant to job functions; enter patient information into practice management software.
Participate in mandatory staff functions as directed by the Clinical Manager, which may include overtime.
Perform other duties as assigned by the Manager, including schedule changes and travel to office locations as assigned.
Maintain a pleasant and cooperative demeanor while performing duties.
Meet continuing education requirements to maintain current certifications, licensure, and other credentials.