Medical Assistant

DuPont Clinic • Washington, DC

6d

About The Position

The DuPont Clinic is a referral center for all-trimester abortion and ultrasound-guided procedures, including care for abnormal or high-risk pregnancies and people with complex medical situations who may have difficulty accessing care. The clinic provides individualized, private care and is committed to an inclusive environment. The Medical Assistant performs routine administrative and clinical tasks that support patient care from intake through recovery and help keep clinical services running smoothly. The role involves assisting with procedures, processing laboratory specimens, handling sterile instruments, maintaining rooms and inventory, and coordinating communication across care teams. It requires multitasking and maintaining awareness of clinical operations as conditions change.

This is a full-time position reporting to the Associate Manager of Clinical Services (AMCS). Operating hours are Monday through Friday, 8:00 a.m. to 5:30 p.m. The schedule includes administrative Fridays 2–3 times a month and clinical Fridays 1–3 times a month, with Tuesday-to-Friday clinical weeks as needed after Monday holidays and Monday-to-Friday clinical weeks when a clinical Friday is designated. The role is eligible for overtime, requires weeklong on-call shifts 1–2 times a month, may require staying after 5:30 p.m. for patient care 1–2 times a week, and requires a 7:45 a.m. start 2–3 weeks a month.

The work environment is fast-paced, multicultural, and collaborative. The position may involve proximity to mechanical parts and chemicals, wearing a facemask, gown, and/or gloves, occupational exposure to blood and other potentially infectious materials, and moderate lifting. Reasonable accommodations may be made for employees with disabilities to perform essential functions.

Requirements

• High school diploma or GED.
• Current Medical Assistant certification required: AAMA CMA, AMT RMA, NHA CCMA, or NCCT NCMA.
• Current BLS certification required.
• At least two years of experience working in an ambulatory clinic or medical office setting.
• Ability to master electronic scheduling platforms such as Quickbase.
• Flexibility with scheduling and willingness to take on-call shifts and stay after hours when needed on a rotation with other staff.
• Ability to multitask in a high-stress, physically demanding setting.
• Strong commitment to a person’s bodily autonomy and their right to access abortion care in all trimesters.
• Ability to meet the role’s physical and work-environment requirements, with reasonable accommodations as applicable.

Nice To Haves

• Associate degree in Medical Assisting.
• Previous experience in abortion care or healthcare.
• Bilingual fluency in Spanish.
• Understanding of and commitment to deconstructing how racism, sexism, classism, and ableism manifest and cause harm in healthcare and more broadly.

Responsibilities

• Greet and check in patients, collect payments, and ensure billing information is accurate.
• Record patients’ medical histories, vital statistics, test results, and other information in medical records.
• Provide medical reports and patient information to clinicians and nursing staff; obtain medical information and vital signs from patients.
• Prepare, clean, and maintain treatment and procedure rooms, including room readiness and infection-control standards.
• Assemble, sterilize, and restock medical trays and tools in Central Prep.
• Collect, log, and prepare blood, tissue, and other laboratory specimens for testing; create lab orders.
• Perform point-of-care laboratory tests, run controls, and document control and patient results.
• Provide ultrasound support for procedures and patient care after training.
• Explain treatment procedures, non-narcotic medications, clinicians’ instructions, and discharge instructions to patients.
• Clean and sterilize instruments, dispose of contaminated supplies, and process biomedical waste.
• Maintain clinical-care supply inventory in coordination with Clinical Services and the Operations Team.
• Coordinate genetic testing by collecting blood or tissue, completing forms, packaging kits, and dropping them off at FedEx.
• Assist clinicians with examinations and treatment by handing them instruments or materials.
• After training, administer oral non-controlled-substance medications under DuPont policy and the supervision of a registered nurse, advanced practice clinician, or physician.
• Perform general office duties, take dictation, and complete medical forms under the supervision of the Associate Manager of Clinical Services.
• Safeguard medical records and maintain patient confidentiality.
• Perform administrative tasks and other duties as assigned.
• Take weeklong on-call shifts 1–2 times a month and stay after 5:30 p.m. when needed for patient care.

Benefits

• Health insurance.
• 401(k) retirement plan with a company contribution starting the first quarter after six months of employment.
• Periodic bonuses.
• Paid time off.
• 10 paid holidays.
• Overtime eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED