Medical Assistant

Pediatrix•Houston, TX

12d

About The Position

The Medical Assistant supports physicians and clinical staff in providing specialized patient care by performing clinical and administrative duties specific to the practice’s area of focus. The role requires strong technical skills, attention to detail, and a commitment to compassionate, patient-centered care. Primary responsibilities may vary based on state regulations. Pediatrix Medical Group provides specialized health care for women, babies, and children. Its affiliated clinicians deliver coordinated, compassionate, evidence-based care across hospital settings and office-based practices, supported by investments in research, education, quality improvement, and safety initiatives.

Requirements

Diploma from an accredited Medical Assistant program.
Ability to follow universal precautions, OSHA standards, and HIPAA regulations.
Strong verbal and written communication skills.
Superior customer service skills.
High level of professionalism.
Ability to maintain patient confidentiality.

Nice To Haves

Medical Assistant certification, or certification as required by state regulations.
CPR/BLS certification.
At least one year of experience in an office-based setting.

Responsibilities

Greet and escort patients to exam rooms; prepare patients for visits by obtaining medical history, current medications, allergies, and chief complaints, and document information in the patient medical record.
Assist with patient flow to support timely visits.
Promote a high-quality patient experience through customer service and communication with patients, families, and other care providers while maintaining a safe patient care environment.
Assist physicians and/or advanced practice providers with preparation for and conduct of medical exams and office procedures under their direct guidance and supervision.
Perform applicable medical procedures; collect and prepare laboratory specimens; administer injections and immunizations; and perform venipuncture as allowed by state regulations.
Communicate information and instructions to patients as directed by a physician, advanced practice provider, or nursing staff, and ensure patients understand the information.
Assist with scheduling tests, treatments, and follow-up appointments, and communicate test results to patients.
Keep exam rooms clean and stocked with medical supplies, maintain instruments, and prepare sterilization as required.
Respond to calls and requests for referrals and appointments; triage and process messages and requests from patients, clinic staff, referring physicians, and pharmacies.
Maintain patient files, records, and other information.
Perform other duties as assigned.